Registration opens up the gate to many benefits such as a sixty-day warranty extension for the products registered within fourteen days of purchase, customer support as fast as lightning, offers, and updates.
Only a few details are vital, and they are the product name, serial number, purchase date, the store where you made the purchase, and a photo of the product receipt or serial sticker.
The refurbished products, parts, and accessories are excluded from the warranty extension policy and can't be registered.
Customers have to return the products within thirty days from the date they purchase their products. Returns can be made within this fixed time period, with a fifteen percent restocking fee of the original purchase amount.
If you find any damages or defects in thirty days, GoWISE USA will pay the money from their pocket for return shipping. But you have to submit a picture and/or video to get a prepaid label.
Orders made from November 1st to December 31st benefit from an extended return window of 90 days, starting from the purchase date. To be eligible for a complete refund, all orders must remain in their original, unopened, and unused condition.
Kindly go to the contact page where you can find the form and emails for support, marketing, and wholesale, and please have the order ID, serial number, date, and place of purchase before contacting them.
The answers related to the manufacturing of products, air fryers, pressure cookers, bathroom and kitchen scales, and blood pressure monitors are in the FAQs section.
During the warranty process, GoWISE USA may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting GoWISE USA, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
All products come with a 1-year warranty that covers any defects in materials and workmanship when used as directed in the provided instructions. To initiate a warranty claim, you'll need to provide proof of purchase. If the product was received as a gift, kindly reach out to the person who gave it to you for a copy of the receipt. If this is not feasible, you have the option to request that the gift-giver initiate the warranty claim on your behalf. Please note that products located outside the 48 contiguous United States are not eligible for service.
1-year limited warranty on all products
The warranty excludes coverage for damages or wear caused by accidents, misuse, abuse, commercial use, or any unauthorized adjustments or repairs. GoWISE USA is not responsible for any loss of utility or any additional incidental, consequential, or indirect costs, expenses, or damages. Additionally, products bought in the Open Box, Like New, or Renewed condition are also not covered by the warranty.
GoWISE USA, a brand under Ming's Mark, is based in Phoenix, AZ. Their mission is to provide products that can simplify your life and potentially promote better health. They started by introducing Pressure Cookers in the USA and have since expanded their product range to include Air Fryers, Air Fryer Ovens, Meat Grinders, Bathroom Scales, and even Blood Pressure Monitors. All GoWISE USA products hold ETL certification and FDA approval.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of GoWISE USA logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of GoWISE USA.