Step 1:

  • If you wish to extend the standard warranty period, you can opt for additional warranty coverage by completing the product registration within sixty days of installation. This ensures your product is eligible for claims beyond the standard coverage.

  • In the registration form, you will need to provide the product's serial number, your name, address, phone number, and the name and contact details of the dealer who installed the product. Accurate registration will facilitate smooth warranty claim processing in the future.

Step 2:

  • Nothing is going to happen to the warranty rights of the California and Quebec residents when they forget to do the product registration.

  • Goodman provides dedicated customer support, ready to assist you with any concerns or inquiries you may have. They offer informative FAQ pages, a dedicated section to locate authorized dealers near you, and more.

Step 3:

  • In certain states and provinces, excluding or limiting incidental or consequential damages may not be permitted, which means the mentioned exclusion might not be applicable to you.

  • This warranty provides you with particular legal entitlements, and you may additionally possess other rights that differ depending on the state or province in which you reside.

Goodman Warranty Period:

  • 10-year limited warranty on parts

Goodman Contact Information:

Email Support

[email protected]

Phone Number

+1-877-254-4729

Contact Address

19001 Kermier Road,
Waller, TX-77484,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Goodman warranty hassle-free.

What is covered under the Goodman Warranty?

Goodman warranty policy applies to:

  • Covers defects in materials and workmanship during normal use and maintenance.
  • Applies to heating and air conditioning units installed in owner-occupied homes.
  • Separate warranties apply to units installed in non-owner-occupied residences.

What is NOT covered under the Goodman Warranty?

Goodman warranty does not apply to:

  • Units purchased via the Internet, telephone, or electronically without proper dealer installation per codes and licensing are excluded.
  • Does not cover units installed outside the U.S., its territories, or Canada, or operated in incomplete structures.
  • Excludes damage/repairs from faulty installation, natural disasters, corrosive atmospheres, or incompatible components.
  • Routine maintenance tasks (e.g., coil cleaning, filter replacement) and damage from improper use, maintenance, or servicing are not covered.
  • Issues from electrical service interruptions, surges, or fluctuations, as well as water damage, mold, or biological growth, are excluded.
  • Appearance changes not affecting performance, fuse replacements, and circuit breaker resets are not covered.
  • Damage from unapproved refrigerants or recycled/used refrigerants is excluded.

Products of Goodman:

Our claim assistance covers all Goodman products, including:

Product name
Media Air Cleaners
Evaporative Dehumidifiers
Ductless Systems
Air Conditioners
Heat Pumps
Gas Furnaces
Packaged Units
Indoor Air Essentials
Air Handlers & Coilers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Goodman logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Goodman.