3 Simple Steps for Goldair Warranty Claim:

Step 1:

  • The first and foremost step, once you jump into the website, is contacting the customer support team. The team provides you with the topics to be selected, and the fields of the form differ according to the topics.

  • The answers related to locating the product code in the device, connecting Wifi and window kit, and making an order are provided on the FAQs page.

Step 2:

  • Goldair has no fixed time duration for returning products under warranty coverage. Whenever you find a defect in your product, you can return it to the place of purchase with the receipt as proof.

  • They maintain different warranty policies for each product. Whether you have lost your receipt, need user manuals, or want to ask a couple of questions, all these can be solved by the customer service team.

Step 3:

  • Virtual instructions are easily at your fingertips, seamlessly nestled between the covered topics and the FAQs section for your convenience.

  • The adept team members of their customer support are extensively trained to skillfully address and resolve all your inquiries.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number

1300 465 324

Mon-Fri: 8am - 5pm

Contact Address

PO Box 574,
South Morang, Victoria-3752,

What is covered under the Goldair Warranty?

The warranty extends to products identified as defective due to manufacturing faults within the specified warranty period, and these items will be repaired or replaced at no cost.

  • 1-year warranty on 6 Burner BBQ with Turbo Zone and Side Burner, 2.63kW Portable Air Conditioner with WiFi

  • 2-year warranty on 2000 W ceramic heater, Airstream Bladeless Fan

What is NOT covered under the Goldair Warranty?

The warranty does not cover damage resulting from misuse, neglect, shipping accidents, incorrect installation, or any work conducted by individuals other than qualified electrical service technicians.

About Goldair

For close to four decades, Goldair has stood as the premier brand synonymous with beloved and trusted home products. Offering an impressive array of portable cooling and heating solutions, Goldair ensures comfort and warmth precisely when you need it. Boasting innovation and durability in design, their product range is accessible through chosen retailers. Every Goldair product not only meets but surpasses the most rigorous standards.

Products of Goldair

Box Fans Fan Heaters Dehumidifiers Outdoor Heaters Tower Fans

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Goldair logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Goldair.