3 Simple Steps for Goldair Warranty Claim

Step 1:

• The first and foremost step, once you visit the website, is to contact the customer support team to initiate your warranty claim. The team provides you with a list of topics to choose from, and the fields of the form vary depending on the topic selected.

• Answers to frequently asked questions, such as locating the product code, connecting Wifi, window kits, and making orders, can be found on the FAQs page.

Step 2:

• Goldair does not have a fixed time duration for returning products under warranty coverage. If you find a defect in your product, you can return it to the place of purchase with the receipt as proof.

• Goldair maintains different warranty policies for each product. The customer service team can assist you with issues such as lost receipts, user manuals, and any other inquiries.

Step 3:

• Virtual instructions are easily at your fingertips, seamlessly nestled between the covered topics and the FAQs section for your convenience.

• The adept team members of their customer support are extensively trained to skillfully address and resolve all your inquiries.

• During the warranty process, Goldair may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1 or 2-year warranty period.
  

Goldair Warranty Period:

• 1-year warranty on 6 Burner BBQ with Turbo Zone and Side Burner, 2.63kW Portable Air Conditioner with WiFi

• 2-year warranty on 2000 W ceramic heater, Airstream Bladeless Fan