3 Simple Steps for Global Knives Warranty Claim
Step 1:
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Warranty claims can be made through the form by submitting your personal, product, and warranty claiming details. You have to have your proof of purchase for this process. You will get a response within ten days from the company.
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Sheldon & Hammond is responsible for providing the complete product warranty. The products they offer are accompanied by warranties that are protected by the Australian Consumer Law and cannot be waived.
Step 2:
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You have 14 days to return the product with original condition and packaging from the day you receive the order to receive the refund. The products purchased on the official website are eligible for return.
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The customer is responsible for the return shipping cost, and they recommend using a traceable method for sending returns, as they cannot assume responsibility for returns that are not delivered.
Step 3:
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They recommend that you complete the form, and a member of the Global Knives team will get in touch with you shortly.
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The FAQs page will definitely assist you and will be helpful for customers who are looking for solutions.
Global Knives Warranty Period:
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14-day return policy
Global Knives Contact Information:
Contact Address
Building 4, 60 Wallgrove Road,
Minchinbury NSW-2770,
Australia.
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming Global Knives warranty hassle-free.
What is covered under the Global Knives Warranty?
Global Knives warranty policy applies to:
- Global Knives guarantees its stainless steel products are free from defects in material, construction, or workmanship under normal use when care instructions are followed.
- This warranty applies only to the original purchaser of the product.
- Knife chips and broken tips can often be remedied through re-sharpening.
- The warranty provides additional benefits beyond other rights and remedies available to consumers under applicable laws.
- The warranty does not affect other rights consumers may have related to the goods covered by the warranty.
What is NOT covered under the Global Knives Warranty?
Global Knives warranty policy not applies to:
- The warranty does not cover damage from misuse or improper use, such as cutting hard substances like frozen foods, bones, hard nuts, or hard cheese.
- The warranty excludes damage from using the knife for purposes other than cutting, such as opening cans or bottles.
- Accidental damage, such as dropping the knife or striking it against hard surfaces, is not covered.
- Rust or discoloration due to insufficient aftercare is not included in the warranty.
- The warranty does not extend to Global Knives' other ceramic products or whetstones available for purchase.
Products of Global Knives:
Our claim assistance covers all Global Knives products, including:
| Product name |
|---|
| Knives |
| Knife Blocks |
| Cutting Boards |
| Tongs |
| Spatulas |
| Whetstones |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Global Knives logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Global Knives.