Step 1:

  • For grocery items, you have to create an account by registering your groceries. The newly launched Grocery Click and Collect service will only be accessible to customers after they complete the registration process.

  • Your name, email, phone number, and password are required for registration. Without registering your items, you can't do anything with your orders, such as tracking or anything else.

Step 2:

  • ALDI offers a 60-day in-store return policy for clients who are not satisfied with the products they purchase. Make sure you have proof of purchase when returning the products.

  • The products are expected to be in a resalable condition, accompanied by the supplied packaging. If the item is part of a multi-part set, all components of the set should be included in the return. Additionally, the returns form should be enclosed with the product.

Step 3:

  • Before contacting customer support, ensure that the provided form is filled out without missing any details, and a member of the team will get back to you as quickly as possible.

  • You can find five articles related to filing a complaint, the return and refund policy for damaged products, the store's opening hours, and how to get in touch with them to provide positive feedback about the products.

  • During the warranty process, Aldi may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. Each product has a different warranty period.

Aldi Warranty Period:

  • 3-year warranty on Visage Foil Shaver/Rotary Shaver

Aldi Contact Information:

Email Support

For further info, Kindly Get in touch with Aldi via this email.

[email protected]

Phone Number

+44 0800 042 0800

Mon-Sat: 8am - 8pm, Sun: 10am - 4pm (UK Time)

Contact Address

King St, Galashiels,
Scottish Borders- TD1 1PX,
United Kingdom.

  • Chat or Submit a Claim

    If you are having trouble contacting Aldi, submit a claim here.

What is covered under the Aldi Warranty?

The warranty extends to defective non-food Specialbuy items, which can be returned within a 60-day period, regardless of whether a warranty is present. Certain items may carry warranties lasting up to 5 years. It is recommended to refer to the information plate on the item or consult the product manual for the manufacturer's contact details.

What is NOT covered under the Aldi Warranty?

The warranty becomes null and void if the items sustain damage as a result of misuse, abuse, or acts of nature. Additionally, if the products are not utilized in accordance with the provided instructions, the warranty will be rendered invalid.

Products of Aldi:

Our claim assistance covers all Aldi products, including:

Product name
Bags
Socks
Blankets
Plush Toys
Air Fresheners

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Aldi logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Aldi.