3 Simple Steps for Glacier Bay Warranty Claim:

Step 1:

  • Glacier Bay provided every customer with the option of holding a user account for a hassle-free experience in the process. You can easily register with them by providing your details.

  • For your comfort, They have two options namely personal and business accounts for the purpose, Each is specified for the needs of the customer.

  • In the case of a personal account, You can create it with an email address, contact number and zip code. You will have to provide your company details along with the business type and other details specified earlier for the Pro Xtra Account for your business.

Step 2:

  • If you want to claim any product of Glacier Bay, You can easily return the product back to them for free in any “The Home Depot” store near you even if it is purchased online. They will look into the issue and do the needful on the spot.

  • Copy of your receipt, shipping confirmation mail along with the credit card you have used for the purchase and a valid ID is mandatory to make the claim successful.

  • If your product is purchased from The Home Depot Design Center, It can only be returned on the same premise. Products purchased online will also not be accepted in The Home Depot Design Center.

  • You also have a return online option on their website which can be used for the purpose.

Step 3:

  • Their support page is like a full package of useful information that will help you get to know about most of your common queries and concerns.

  • They maintain separate pages for checking your order status, returns and claims, order cancellation, shipping and delivery, help & FAQs, payments & pricing, product information along with various other handy information.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Phone Number


Mon-Fri: 8 AM - 7 PM (EST) & Sat: 9 AM - 6 PM(EST)

Contact Address

The Home Depot, Inc.
2455 Paces Ferry Rd.
Atlanta, Georgia 30339-4024
United States

What is covered under the Glacier Bay Warranty?

All Glacier Bay products are subjected to a promised warranty plan to the original consumer purchaser within the defined warranty period. They always want to deliver products that are free from craftsmanship and material defects. Any product with the mentioned issue can apply for the claim. If the product is proven to be defective, The company will itself repair/replace the product according to the magnitude of the defect with no charges from your end. The warranty provides you with specific legal rights and you can also leverage other legal rights which may vary from province to province and state to state.

  • 1-Year Limited Lifetime Warranty — Suction Assist Bath Safety Bars.

  • 5-Year Limited Warranty — Water Dispensers, Toilet Seats.

  • Limited Lifetime Warranty for most of the products.

What is NOT covered under the Glacier Bay Warranty?

All the damages due to improper handling; incidental/inconsequential activities are excluded in the claim. It also excludes defects due to normal wear & tear; no proper care and attention; misuse; unnecessary alterations on the product that are not directed by authorized sources. Products used for commercial, business and industrial purposes are also mandatorily rejected in the claim.

About Glacier Bay

Glacier Bay is a branch company of The Home Depot and has been a leader in the kitchen and bathroom industry, renowned for its superior quality and cutting-edge designs. They are focussed on offering a broad selection of fixtures, from faucets and sinks to showerheads and toilets, as well as vanities. Homeowners and professionals alike have come to rely on Glacier Bay fixtures for their ease of installation, water efficiency, and longevity. When remodeling a kitchen or modernizing a bathroom, You can count on Glacier Bay to provide dependable and attractive options that will improve the overall aesthetic and functionality of the space.

Products of Glacier Bay

Home Decor Furniture Wall Decor Smart Kitchen Appliances Kitchen & Tableware Bedding & Bath

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Glacier Bay logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Glacier Bay.