3 Simple Steps for Ecobee Warranty Claim

Step 1:

• After buying their products, You can make use of the detailed directions provided on their website to install and use the products. Each product has a dedicated page that helps you know everything about it.

• You can easily register your products on their interface itself. This will help you in various areas including claims. This will help you avoid most of the common issues that may lead to defects in the product and also save you a lot of time.

• After contacting the customer support team using the email address provided during order placement and providing the order number, the return process can be initiated. A free return shipping label will be issued within three business days.
  

Step 2:

• Each of their products has defined specifications and usage. This includes their warranty too. However, most of the products have a 3-year limited warranty that covers the defects in the product. They also have pro warranty plans that have additional benefits over the basic warranty plans including the duration of the warranty.

• If you want to claim for any of your Ecobee products, You can easily get in touch with their customer support through calls which is the best way for quicker response with the serial number of the product in hand.

• Their team will hear your issues, evaluate them, and determine whether the product should be sent to their address or a replacement product can be sent to you.
  

Step 3:

• You can always get the expert support you need from their team for all of your doubts in usage installation, claiming and any other activities related to their products.

• They all have a number of articles and FAQs on various topics on their website solely to educate you on all your needs related to their products.
  

Ecobee Warranty Period:

• 1-year limited warranty — eco bee Switch+

• 3-year limited warranty — ecobee Thermostat, ecobee SmartCamera with voice control, ecobee SmartSensor

• 5-year pro warranty