Step 1:

  • Regarding warranty claims, Gigabyte has dedicated support teams to help you resolve any issue or concern.

  • Gigabyte has dedicated pages for each product along with online support, FAQs, repair service, security, technical advisory, and Gigabyte warranty claims.

  • You can actually know more about the product or check its warranty status before applying for the Gigabyte warranty claim through the “Warranty Status Enquiry” page.

  • During the warranty process, Gigabyte may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period is usually 1 year, 2 years, or 3 years.

Step 2:

  • If you experience any form of defect in your Gigabyte product, you can directly get in touch with any authorized Gigabyte near you or contact their support online with all the necessary proof of purchase.

  • Proof of purchase means a dated sales receipt from an authorized Gigabyte dealer or an order number from the store.gigabyte.com

  • They will evaluate your issue with the details provided by you and provide you with an RMA number to send the product for the Gigabyte warranty claim.

  • You must ensure that the product is perfectly packed appropriately to avoid damage from handling and movement during transport

  • Send it to the place with the transport receipt or other applicable documentary proof of delivery.

Step 3:

  • Please register your user account after buying any Gigabyte product to store and access all your product details whenever necessary.

  • You must provide a nickname that is mandatory over your real name along with your current email address, country of residence, and password.

Gigabyte Warranty Period:

  • Gigabyte provides a three-year limited warranty on motherboards and graphics cards, as well as on AORUS and GIGABYTE monitors.

  • Gigabyte gaming PCs come with a 3-year warranty, while keyboards have a 2-year warranty, and headsets are backed by a 2-year limited local warranty.

Gigabyte Contact Information:

Phone Number

+1-626-854-9338

Mon-Fri: 8:30 AM - 5:30 PM (PST)

Contact Address

17358 Railroad Street City of Industry,
CA 91748,
United States

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Gigabyte warranty hassle-free.

What is covered under the Gigabyte Warranty?

Gigabyte warranty covers:

  • Material and workmanship defects
  • Products purchased from Gigabyte stores
  • Repair or replacement
  • Any authorized sellers
  • The original purchaser

What is NOT covered under the Gigabyte Warranty?

Gigabyte warranty will void for the following:

  • Unauthorized alterations
  • Improper care
  • Improper maintenance
  • Altered serial number
  • Missing proof of purchase

Products of Gigabyte:

Our claim assistance covers all Gigabyte products, including:

Product name
Motherboard
Z890 AORUS MASTER
X870E AORUS MASTER
Z890 AORUS ELITE X ICE
Z890 AORUS ELITE WIFI7
X870E AORUS PRO
Graphic Cards
GeForce RTX™ 4060 Ti GAMING OC 16G
GeForce RTX™ 4060 Ti GAMING 16G
GeForce RTX™ 4070 Ti SUPER GAMING 16G
Monitors
M32UP Gaming Monitor
GS27QXA Gaming Monitor
MO34WQC2 Gaming Monitor
GS27QCA Gaming Monitor
GS27Q X Gaming Monitor
G34WQCP Gaming Monitor
Keyboards
Headsets
Gaming Chairs
CPU Coolers
AORUS C700 GLASS

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Gigabyte logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Gigabyte.