3 Simple Steps for Gigabyte Warranty Claim:

Step 1:

  • Please register your user account after buying any Gigabyte product. This will be a great place to store and access all your product details whenever necessary.

  • You must provide a nickname that is mandatory over your real name along with your current email address, country of residence and password. You must also confirm your age.

Step 2:

  • Gigabyte deals with various products related to computing. Hence they follow specified warranty plans for each of their products according to its specifications and usage.

  • If you experience any form of defect in your Gigabyte product, You can directly get in touch with any authorized Gigabyte near you or contact their support online with all the necessary proof of purchase in hand like a dated sales receipt from an authorized Gigabyte Dealer or an order number from the store.gigabyte.com

  • They will evaluate your issue with the details provided by you and provide you with an RMA number to send the product for the claim.

  • You must ensure that the product is perfectly packed appropriately to avoid damage from handling and movement during transport and send it to its place with the transport receipt or other applicable documentary proof of delivery.

Step 3:

  • Gigabyte maintains a diverse support that has dedicated teams to help you sort out any issue or concern you have with their products.

  • They have dedicated pages for each product along with online support, FAQ, repair service, security & technical advisory and warranty claiming.

  • You can actually know more about the product or check its warranty status before applying for the claim through the “Warranty Status Enquiry” page.

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Phone Number


Mon-Fri: 8:30 AM - 5:30 PM (PST)

Contact Address

17358 Railroad Street City of Industry,
CA 91748,
United States

What is covered under the Gigabyte Warranty?

Gigabyte always warrants all of its products will be free from any form of material and workmanship defects for the given period of time under the terms and conditions of Gigabyte. It is always applicable only for the products purchased from Gigabyte stores or from any authorized sellers and only to the original purchaser of the product. The warranty implies immediately from the date of purchase. If any product fails or is found defective under the timeline, Gigabyte at its sole discretion will repair or replace the product which will be done using new or refurbished parts or units according to the defect and situation. They will also consider providing a product of equal or greater value in case the defect is at a high degree. Please note that the warranty procedure and terms may change from one region to the other.

  • 30-Day Return Policy.

  • 1-Year Warranty plan: BRIX (Mini-PC Barebone).

  • 2-Year Limited Warranty Plan: Keyboards, Mouse, Headset, PC Case

  • 1 to 3-Year Warranty Plan For Monitors Depending On The Type.

  • 3-Year Warranty Plan: Gaming Chair,

  • 3-Year Limited Local Warranty Plan: Motherboard, Graphics Card, Gaming PC, DIY Kit.

  • Limited Lifetime Warranty Plan For Memory.

What is NOT covered under the Gigabyte Warranty?

Gigabyte at its absolute and sole discretion will determine the eligibility of any registered product for the claim. They have the right to edit, transfer, void or delete the claim for any reason including but not limited to the following: no proper receipt as the proof of purchase; the product is found stolen or altered through authorized sources; any failure to perform or damages due to causes beyond its control, including but not limited to fire, flood, submersion, typhoon, earthquakes, liquid spill, neglect, misuse, improper care and maintenance, acts of any government, explosions, accidents, wars, rebellions, sabotage, epidemics, insurrections, labor disputes, labor strike, or any agency thereof (including denials or onerous restrictions on required export licenses), customer induced damage and any other force majeure event; any lost or damaged data, software or other materials stored or preserved on the product and having serial number damaged, altered, defaced, or removed. Gigabyte also reserves the right to take any action to protect itself against all forms of suspicious claims, including, without limitation, requiring further verification of identity and details of the claimant and qualifying purchases as well as debarment of the claim.

About Gigabyte

Gigabyte Technology, commonly known as Gigabyte is a Taiwanese manufacturer and distributor of dependable computer hardware that is known for top quality in all of their products. They always aim at offering you a comprehensive product lineup that aims to “Upgrade Your Life”! They have built a reputation as a leader in the global market with expertise encompassing business, consumer, gaming, and cloud systems. They have a strong hold on the market with award-winning products including motherboards, graphics cards, laptops, mini PCs, monitors, and other PC components and accessories. If you are someone who is into gaming, You must consider using Gigabyte products.

Products of Gigabyte

Motherboard Graphics Card Laptop Monitor Desktop PC Peripherals PC Components

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

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Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Gigabyte logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Gigabyte.