Step 1:

  • You can easily initiate a warranty claim for any of your Echo Tools products by visiting the authorized retailer near you or contacting their support with your registered product details.

  • They will get clear instructions from your end and evaluate your issue. They will then finalize your eligibility for the claim and instruct you on further processes.

Step 2:

  • Echo Tools does not have an account creation procedure. They ask you directly to register your Echo Tools products directly after purchasing it. Only registration will activate your warranty.

  • Personal details to be included are first name, last name and business name along with a detailed address including city, state, zip code, email address and phone number. 

  • The date and location of purchase, model and serial number, primary use of the tool along with other necessary details have to be provided to register your product.

Step 3:

  • The support team of Echo Tools is trained to deal with all your queries and concerns professionally to make sure you get the expected solutions from their end. 

  • Having how-to videos & FAQs for all of their products and separate support for products, media enquiries & much more are some of the examples.

  • You can make use of their contact form to get quicker responses by sending your query along with all the necessary product and personal details.

Echo Tools Warranty Period:

  • 30-Day, 60-Day, 90-Day & 1-Year Warranty Period For Specified Products

  • Commercial Warranty: 2-Year Warranty For Units, Bare Tools & Battery Or Charger

  • Domestic Warranty: 5-Year Warranty For Units & Bare Tools & 2-Year Warranty For Battery Or Charger

Echo Tools Contact Information:

Email Support

[email protected]

Phone Number

+1-800-432-3246

Mon-Fri: 8:30 AM - 4:30 PM (CST)

Contact Address

Echo, Incorporated,
400 Oakwood Road Lake Zurich,
IL 60047-1564

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Echo Tools warranty hassle-free.

What is covered under the Echo Tools Warranty?

Echo Tools offers warranty coverage for:

  • Material and workmanship defects
  • Repair or replacement

What is NOT covered under the Echo Tools Warranty?

Echo Tools warranty does not extend to:

  • Lack of maintenance
  • Batteries, units or chargers
  • Unauthorized modifications
  • Normal wear items
  • Improper storage

Products of Echo Tools:

Our claim assistance covers all Echo Tools products, including:

Product name
Fire Pumps
Pressure Washers
ECHO X Series
Bed Redefiners
Cut-Off Saws
Edgers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Echo Tools logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Echo Tools.