3 Simple Steps for ghd Warranty Claim:

Step 1:

  • You can easily register all of your ghd products on their website easily with just date code which will be available on the body of the product.

  • This will help you in confirming the authenticity of the product, stay on trend with our how-to and styling session guides, keep up-to-date with new product launches & handy tips and ideas on using your new product.

  • Product registration will never be considered as a warranty. It always begins with the original date of purchase and it is always validated with the proof of purchase from an authorized dealer or with the tag on the product with unique details.

Step 2:

  • To claim a warranty for any of their products please fill out their online warranty form with all particulars in hand.

  • It is a simple form. You will have to provide your personal details like address, city, and state along with your working phone number and email address. Followed by a column for mentioning details of your purchase like the date & location of the dealer. Lastly, You will have to clearly mention the reason for the claim along with your signature.

  • Please send the product to their warehouse along with the completed form, and a copy of the proof of purchase from an authorized dealer.

  • After the package is received, Their quality control team will look into the issue and validate the authenticity of the tool and it will be tested. Replacement tool will be issued if they deem the tool is defective.     

Step 3:

  • GHD has a dedicated help center to help you out with all of your questions and concerns.

  • Products & warranties; returns; order, delivery & tracking along with customer care have separate pathways to reach them to resolve the issue.

  • Additionally, They provide you with a separate contact form which you use to contact their support team for any of your problems.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support

customerservice@ghdhairusa.com

For further info, Kindly Get in touch with them via this email.

Phone Number

+1-877-443-2643

Mon-Fri: 9 AM - 5 PM

Contact Address

ghd Professional, North America, Inc.
Attn: Customer Service
100 East Ninth Avenue
Runnemede, NJ 08078

What is covered under the ghd Warranty?

Any damage caused due to defects in material or craftsmanship will definitely be included in the warranty coverage. Ghd undertakes to replace (at ghd Professional, North America, Inc.’s sole discretion) the styling tool at its own expense. Hence, They will replace tools with “Like Kind” tools. Limited edition stylers or dryers will be replaced with any available limited edition styler/dryer/curve line they have in stock. In the event that a warranty claim needs to be made in relation to Personalized Goods, the replacement will, where possible, contain the same Personalization as the original order.

  • 21-Days No Hassle Return Policy.

  • 6-Month warranty on ghd hair brushes.

  • 1-Year warranty on ghd Helios & ghd air hairdryer.

  • 2-Years warranty on duet stylers, travel hair dryers, and curling tools.

  • 3-Years warranty on ghd Platinum+ stylers.

What is NOT covered under the ghd Warranty?

Ghd’s warranty has specific limitations in the warranty. Hence it will not cover the damages caused by improper handling, such as dropping of the iron/dryer/curler or deliberate misuse. Replacement of personalized products will not be with an identical replacement, at its sole discretion ghd will replace the Personalized Goods at no charge with a non-personalized product of comparable performance. For note, Your statutory rights will not be affected.

About ghd

Good Hair Day is the abbreviation of ghd! Even though they are basically from the UK, They are one of the global leaders for supplying high-end hair styling tools. The company is one of the recommended styling brands. With over 2,00,000 hairstylists and 45,000 premium salons from 30 countries of the world preferring their products, They remain a giant in the field whose products are loved by many people.

Products of ghd

Hair Brushes Hair Dryers Hair Products Hair Stylers Hair Straighteners

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

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