3 Simple Steps for ghd Warranty Claim

Step 1:

• To claim a warranty for any of their products, please fill out their online ghd warranty claim form with all particulars in hand.

• You will have to provide your personal details, like address, city, and state, along with your working phone number and email address.

• Followed by a column for mentioning details of your purchase, like the date & location of the dealer. Lastly, you will have to clearly mention the reason for the ghd warranty claim with your signature.

• Please send the product to their warehouse along with the completed form and a copy of the proof of purchase from an authorized dealer.

• After the package is received, their quality control team will look into the issue and validate the authenticity of the tool. A replacement tool will be issued if they deem the tool is defective. 

Step 2:

• ghd has a dedicated help center to help you out with all of your questions and concerns.

• Products and warranties; returns; orders; delivery & tracking, along with customer care, have separate pathways to reach them to resolve the issue.

• Additionally, they provide you with a separate contact form, which you use to contact their support team for any of your problems.

Step 3:

• You can easily register all of your ghd products on their website with just the date code which will be available on the body of the product.

• This will help you confirm the authenticity of the product, stay on trend with our how-to and styling session guides, and keep up-to-date with new product launches.

• During the warranty process, ghd may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period, which can be 6 months, 1, 2, or 3 years, depending on the product.

ghd Warranty Period:

• ghd offers a 6-month warranty on hair care and styling products, as well as dryer diffusers, and a 1-year warranty on professional hair dryers, including the Air, Air ELITE, and Helios models

• ghd provides a 2-year warranty on a range of styling tools, including the Glide and Rise hot brushes, Curve Curling Irons and Wands, and Flight Travel Dryer