The warranty period on all Feit Electric products depends solely on their design, category, and capacity. Hence, you must always refer to the product package or its description online to know its accurate warranty period.
If you have LIFX products, They have a dedicated customer service team dedicated to these products. They will help you resolve the issue in the preferred way.
During the warranty process, Feit Electric may provide you with one of the following solutions: a warranty replacement or warranty service during the 1- or 2-year warranty period.
For any claim, You can always visit the retailer from whom you have purchased the product for quicker services and solutions for your issue.
If not, You can get in touch with their customer service team by submitting a request on the website.
This form will help you raise a warranty claim ticket for this purpose.
You will have to provide all the necessary details like name, address, state, city and country along with email address and phone number.
Details of the product to be included are product type, model number, lot number, and retailer along with the subject and precise description of your issue.
Their support team will look into the problem and evaluate it thoroughly and get back to you as soon as possible.
If eligible, You will have to send your product to their place for repair or replacement of the product.
Interestingly, They maintain separate FAQ pages for many of their products which are very informative and can help you in most of your minor doubts.
1-Year warranty for most of their products.
2-Years limited warranty for LIFX products.
4901 Gregg Road
Pico Rivera, CA
90660-2108
If you are having trouble contacting Feit Electric, submit a claim here.
The warranty always applies from the original date of purchase of the product. If any kind of defect arises or claims are applied within the defined warranty period, Their team will either repair/replace the product with no charge using new or refurbished replacement parts or else go for an exchange according to the seriousness of the problem. Any product will be seriously evaluated with its defined procedure to finalize its eligibility for the claim.
Feit Electric has restrictions on their warranty plan. Hence products that are over the warranty period will not be covered. The limited warranty also does not cover any kind of damage or defect that is due to improper handling that is not as per their directions; misuse of the product; If the product is modified or altered from its original design; incidental, special, consequential or indirect damages caused due to external conditions.
Our claim assistance covers all Feit Electric products, including:
| Product name |
|---|
| Bulbs |
| Fixtures |
| Smart Home |
| String Lights |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Feit Electric logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Feit Electric.