3 Simple Steps for Gerber Gear Warranty Claim:

Step 1:

  • You have to keep in mind that without missing any details, all fields must be completed. In the bottom of the warranty claim form, you will have to upload a photo of the tools within the size limit of 1 MB.

  • The information section has been divided into contact and product. The former one includes your name, address, and contact details, while the latter includes the product's name, model or item number, request type, and additional information.

Step 2:

  • Every department has a unique email address. You cannot contact them over the phone as it is temporarily out of service. After receiving your message through email, they will reach out to you quickly.

  • They do respond to you in 25-30 days, but it may take longer if they receive a higher number of claims or face product availability issues.

Step 3:

  • The warranty provides you with particular legal entitlements, and you may also possess distinct rights that differ from one state to another.

  • The exclusion mentioned above may not be applicable to you as some states do not permit the exclusion or limitation of incidental or consequential damages.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Mon-Fri: 7am - 4pm(PST)

Contact Address

14200 SW 72nd Avenue,
Portland, OR-97224,

What is covered under the Gerber Gear Warranty?

Gerber warrants that its products are free from defects in material and workmanship for the entire duration of the original consumer's ownership. This warranty extends to all Gerber products, including customized items, ensuring they are covered under the Gerber Guarantee.

  • Limited lifetime warranty

What is NOT covered under the Gerber Gear Warranty?

The warranty excludes coverage for products that have been damaged as a result of misuse, abuse, sharpening, regular wear and tear, accidental damage, or usage in industrial/commercial settings. In the case of cutting tools, Gerber shall not be held liable for any incidental or consequential damages under any circumstances.

About Gerber Gear

Acknowledged as an expert in crafting knives and tools, Gerber's problem-solving and life-saving products are meticulously designed to meet the specific demands of various activities. This extends far beyond just a blade today. Established in 1939 and headquartered in Portland, Oregon, USA, Gerber stands as an American brand with a global presence and significance. Widely embraced by hunters, soldiers, and tradesmen, Gerber boasts a profound heritage. As they set their sights on the future, the next generation of innovations will address tomorrow's challenges. All Gerber products are conceived and engineered in Portland, OR, where many are also manufactured.

Products of Gerber Gear

Axes Scissors Saws Machetes Breaching Tools Kits

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Gerber Gear logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Gerber Gear.