3 Simple Steps for Benchmade Knife Warranty Claim

Step 1:

• For every single knife, a separate warranty claim or Lifesharp service request form needs to be completed. Each packing slip is intended for an individual knife, even if you have packed all the knives in a single box. 

• The form contains details such as the location of purchase, model number, concern, a box for the description of your problem, and a few options to choose from. You should prefer PNG, JPG, or JPEG formats when uploading the photo.
  

Step 2:

• If you've bought a product directly from Benchmade and it remains in its original condition, you have the option to return it within 60 days of purchase for either a replacement or a refund.

• Whether you have no knowledge of the customer PO number, refer to the confirmation email sent to you, find it on the packing slip, or retrieve it from the account login. Otherwise, get in touch with the Customer Service Center.

• Based on the chosen shipping method, you will be sent an email containing a shipping label and instructions for returning your item. The products purchased from other websites other than Benchmade cannot be returned.

Step 3:

• They will examine the product to determine refund authorization. Upon approval of the return request, you will receive a confirmation email.
  

• The customer and Lifesharp service support can be contacted through phone or chat. They are available on weekdays at fixed timings only. You can expect a response from them within three to five days in the event you contact them over the phone.

• During the warranty process, Benchmade Knife may provide you with one of the following solutions: either a warranty replacement or warranty service during the lifetime limited warranty period.
  

Benchmade Knife Warranty Period:

• Lifetime limited warranty