To successfully complete your registration, you will need to provide essential information, such as your name, email, residential address, retailer, and product details, before pressing the registration button.
Registering your product guarantees the preservation of your warranty information, so there is no other task more important than this.
To enhance your convenience, they have developed a dedicated webpage to effortlessly guide you in finding a comprehensive list of available stockists.
Two kinds of warranty claims can be made: for end users and trade partners or stores. Both forms have different fields, but at the bottom of the form, you have to attach the required files.
Kindly explore the official Gasmate website to discover the functions of their products and stay informed about the latest releases.
Feel encouraged to pick up your phone and contact their seasoned customer support team for further assistance.
During the warranty process, Gasmate may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.
12-month for making any warranty claim
33-35 Lionel Road,
Mt Waverley, VIC-3149,
Australia.
Sitro Group Australia provides a warranty to the purchaser of this product, safeguarding against defects in workmanship and materials in accordance with the guidelines outlined in the accompanying warranty statement. The warranty is non-transferable to any subsequent purchaser if the original purchaser sells the product during the warranty period. Should a warranty fault arise within this period, S.G.A. retains the right to either replace or repair the product. In the case of a replacement, the original warranty will expire on the original date. For products with various accessories or components, only the defective part will be replaced or repaired. S.G.A. also reserves the right to replace faulty parts with those of similar quality, grade, and composition if an identical part is unavailable. Refurbished products of the same type may be used as replacements during repairs, and warranty repairs are free of charge if the product is delivered to the Service Department or one of the Authorized Service Agents.
The warranty excludes defects, deterioration, loss, injury, or damage resulting from misuse or abuse, negligent handling or storage, normal wear and tear, improper installation or use contrary to S.G.A.'s instructions, recommendations, and specifications, or exposure to abnormal conditions. It does not cover blockages caused by insects or living organisms, and the warranty becomes void if there is evidence of unauthorized tampering with the product. Installation or disconnection costs are not covered by the warranty.
Our claim assistance covers all Gasmate products, including:
| Product name |
|---|
| Gas Camping Stoves |
| Pizza Ovens |
| Bar Fridges |
| Rangehoods |
| Portable BBQ |
| BBQ Covers |
| Cylinders |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Gasmate logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Gasmate.