Step 1:

  • You should claim the warranty by making a request. With the request, it is essential to show Gardena the information about the affected product, a copy of the original proof of purchase, the product registration, and a warranty confirmation email with errors to be explained in detail.

  • The product number can be found on the box that protected the product during delivery or on the official website of Gardena.

Step 2:

  • The manufacturer's warranty is provided when the products are registered within three months of the purchase date. To move to the next steps of the enrolment, you have to provide the email.

  • Specifically, you are not eligible to receive a replacement product while your current one is undergoing repairs. Warranty services will not prolong or renew the warranty period for the product.

Step 3:

  • The prime duty of the customer care team is to take care of the customers. They are dedicated to resolving problems as quickly as possible and are delighted to assist. You will be amazed by their service.

  • A small form is available where you can fill out the required details with an attachment of a file with no specific size limit.

GARDENA Warranty Period:

  • 5-year warranty on 66 ft. Wall Mounted Hose Reel

GARDENA Contact Information:

Email Support

[email protected]

Phone Number

+1-800-818-8123

Contact Address

845 N Overland Road,
North Salt Lake, UT-84054,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming GARDENA warranty hassle-free.

What is covered under the GARDENA Warranty?

GARDENA provides a warranty for all Original GARDENA products, effective from the original purchase date from an authorized dealer, subject to the following conditions: if the products have been used solely for private applications. GARDENA assures the end customer that the product is free from material or manufacturing defects. This warranty applies globally.

What is NOT covered under the GARDENA Warranty?

The warranty is not applicable to the products purchased second-hand. Excluded from the warranty are normal wear and tear of parts and components, visual changes, worn parts, and consumables.

Products of GARDENA:

Our claim assistance covers all GARDENA products, including:

Product name
Hoses
Sprinklers
Connectors
Robot Mowers
Spare Blades

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of GARDENA logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of GARDENA.