You should claim the warranty by making a request. With the request, it is essential to show Gardena the information about the affected product, a copy of the original proof of purchase, the product registration, and a warranty confirmation email with errors to be explained in detail.
The product number can be found on the box that protected the product during delivery or on the official website of Gardena.
The manufacturer's warranty is provided when the products are registered within three months of the purchase date. To move to the next steps of the enrolment, you have to provide the email.
Specifically, you are not eligible to receive a replacement product while your current one is undergoing repairs. Warranty services will not prolong or renew the warranty period for the product.
The prime duty of the customer care team is to take care of the customers. They are dedicated to resolving problems as quickly as possible and are delighted to assist. You will be amazed by their service.
A small form is available where you can fill out the required details with an attachment of a file with no specific size limit.
During the warranty process, GARDENA may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting GARDENA, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
GARDENA provides a warranty for all Original GARDENA products, effective from the original purchase date from an authorized dealer, subject to the following conditions: if the products have been used solely for private applications. GARDENA assures the end customer that the product is free from material or manufacturing defects. This warranty applies globally.
5-year warranty on 66 ft. Wall Mounted Hose Reel
The warranty is not applicable to the products purchased second-hand. Excluded from the warranty are normal wear and tear of parts and components, visual changes, worn parts, and consumables.
GARDENA, a renowned global brand, empowers gardeners of all levels, from avid enthusiasts to casual caretakers, to actively pursue their gardening aspirations with innovative and sustainable products. Through its commitment to inspiration and accessibility, GARDENA strives to make these products available worldwide. With its founding in Germany in 1961, GARDENA has become the preferred brand for millions of homeowners and gardeners globally. Offering a comprehensive range of German-engineered products and cutting-edge innovations, GARDENA covers all aspects of gardening, including watering systems, lawn care, robotics, tree and shrub care, garden tools, and urban and rural gardening solutions.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of GARDENA logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of GARDENA.