• Claim Your Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free Furla warranty claim assistance in one click!

3 Simple Steps for Furla Warranty Claim:

Step 1:

  • You must have an account to move further to return any products. In the account section, you can find the order section, which contains the 'return product' button. Clicking the button means you are asking the customer service team to provide a Return Authorisation Number (RAN) for return.

  • Complete and sign the Return Proforma Invoice enclosed with your order. Generate four additional copies, resulting in a total of five invoices.

  • Insert one copy into the package along with the items slated for return. Hand over the remaining four copies to the courier during the return pickup, as they are essential for customs clearance.

Step 2:

  • Furla will use the payment method that was used for the purchase to process the refund within fourteen working days after receiving the returned products at the warehouse and verifying that you have complied with the specified return conditions.

  • If a credit or debit card was utilized, the refund processing times are subject to the bank's policies and typically take around 7 working days to reflect.

Step 3:

  • The experienced and knowledgeable customer service team keeps their eyes open to address your issues or queries. They're very pleased to assist you in critical situations. You will form a favorable opinion of them after experiencing their service.

  • Below, you'll find sections to fill out your name, subject, email, explanation of the issue, residence details, and an option to attach files within the form.

  • Claim Your
    Warranty Now

    Sign-Up & Raise a Ticket today with Warranty Valet® to get hassle-free claim assistance in one click!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number

+41 71 5610059

Place a call to get more support for warranty claim

Contact Address

432 Park Ave S Fl 14,
New York City, New York-10016,

Useful Links:

What is covered under the Furla Warranty?

Furla provides a two-year warranty for its products. Each Furla product is meticulously handcrafted, ensuring the highest level of craftsmanship. Additionally, every product is labeled with care instructions for optimal maintenance.

  • 2-year warranty on most of the products

What is NOT covered under the Furla Warranty?

The warranty does not cover products damaged as a result of abuse, misuse, or unforeseeable events beyond control. It also does not cover products that are not used in accordance with the instructions provided in the manuals.

About Furla

Founded in 1927 by Aldo Furlanetto in Bologna, Furla UK embraces the future while rooted in a rich history of traditional craftsmanship, artisanal skill, aesthetic appreciation, and pioneering designs. With meticulous attention to detail, skilled artisans meticulously craft the Furla collections using time-honored techniques, elevating the brand's quality standards to its globally renowned levels of excellence. As an Italian company with an international presence, Furla's blending of diverse cultures and talents ensures its success worldwide, all while maintaining a steadfast dedication to tradition and innovation.

Products of Furla

Totes Shoulder Bags Bucket Bags Backpacks Wallets Shoes

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Furla logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Furla.