3 Simple Steps for Friedrich Warranty Claim
Step 1:
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To request repair or service for your product, visit the service and support section on their website. You’ll find details about authorized, local servicers trained in Friedrich service and maintenance.
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For specific product information, manuals, brochures, energy guides, or videos, you can easily access the relevant resources on the product page.
Step 2:
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If you need to retrieve a registered product, simply provide your email address and zip code, and They'll help you access your product details quickly.
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For further assistance, contact our customer care center by phone or through the form. Their team will get back to you in minutes.
Step 3:
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For professionals such as dealers, distributors, suppliers, or HVAC experts, visit their dedicated professional contact page for tailored support.
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During the warranty period, Friedrich offers solutions such as a warranty replacement or warranty service. They are committed to providing you with the best options for your product's repair or replacement needs.
Friedrich Warranty Period:
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5-year limited warranty on Air Conditioners.
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7-year limited warranty on Ductless Split Systems.
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10-year limited warranty on Endeavor™ Line F-Series Plus iM Air Conditioners.
Friedrich Contact Information:
Contact Address
10001 Reunion Pl Ste 500,
San Antonio, Texas-78216,
USA.
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Chat or Submit a Claim
Let Warranty Valet assist you in claiming Friedrich warranty hassle-free.
What is covered under the Friedrich Warranty?
Friedrich warranty policy applies to:
- To the original end-user of the product.
- It covers defects resulting from improper workmanship and/or materials during the warranty period, provided the product is used under normal conditions.
- Friedrich, at its discretion, will either repair or replace any defective part at no cost for the part.
- Replaced parts are covered for the remaining time of the original warranty period.
What is NOT covered under the Friedrich Warranty?
Genie warranty does not apply to:
- For damages caused by accident, abuse, negligence, or misuse.
- It does not cover products operated in a corrosive atmosphere containing harmful chemicals like chlorine, fluorine, or similar substances.
- The warranty is void if the product has been modified, altered, or poorly serviced, or if it’s improperly matched or applied.
- Damages caused by lightning, electrical fluctuations, operation during construction, or other Acts of God are excluded.
Products of Friedrich:
Our claim assistance covers all Friedrich products, including:
| Product name |
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| Window Air Conditioners |
| Floating Air Single Zone Ductless Split Systems |
| Package Terminal Air Conditioners |
| Vertical Package Air Conditioners |
| Dehumidifiers |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Friedrich logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Friedrich.