Although Friedrich has different folders for consumers and professionals, the application procedure for registration is similar for both of them. The registration process is simple for your comfort.
They only need the date when you received the product, the name of the dealer, and the model and serial numbers of the product, or you can submit a photo of the barcode printed on the box or unit.
Whether you are in need of repair or service for your products just visit the section designated for this purpose. This page provides you with details about an authorized local, independent servicer in your area, trained in Friedrich service and maintenance.
The product-wise manuals have been provided for the clients who need the particular manual, brochure, energy guide, or video.
Clear your doubts by making a phone call or submitting the form below to the customer care center. In a matter of minutes, one of the talented team members will call you back.
The professional contact page is for people who are doing business such as dealers, distributors, suppliers, or other HVAC professionals.
During the warranty process, Friedrich may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Friedrich, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The warranty is applicable to the original end-user of this product. It covers defects resulting from improper workmanship and/or materials during the warranty period while the product is used under normal conditions. During the warranty duration, Friedrich will, at its discretion, either repair or replace any defective part at no cost for the part. Replaced parts are covered for the remaining time of the original warranty period. To be eligible for the warranty, the unit must be installed and operated following the provided instructions and in compliance with relevant local installation and building codes, as well as adhering to good trade practices. You are required to provide proof of the original installation date of the product to establish the effective date of the warranty.
7-year limited warranty on compressors
10-year limited warranty on Endeavor™ Line F-Series Plus iM Air Conditioners
The warranty will not be considered valid for damages resulting from accident, abuse, negligence, or misuse. It also does not cover operating the product in a corrosive atmosphere that contains substances like chlorine, fluorine, or other harmful chemicals. The warranty won't apply if the product has been modified, altered, or serviced poorly. Additionally, improper matching or application of the product or its components, failure to provide regular maintenance and service in accordance with the manufacturer's instructions, and installation or operation of the product against the manufacturer's guidelines will all invalidate the warranty. Damages caused by lightning, electrical power fluctuations, operation during construction, or other Acts of God are also excluded from this limited warranty. It's important to note that the warranty does not cover the costs associated with installation, disconnection, or dismantling of the product, as well as parts used in routine maintenance like air filters or belts. Owner-required maintenance is also not included in the warranty.
Friedrich Air Conditioning is a privately owned American company situated in Uptown, San Antonio, Texas. They specialize in the production of commercial-grade room air conditioners and specialized cooling products designed for both residential and light commercial use. In 2023, Friedrich introduced a new series of inverter room air conditioners, manufactured in collaboration with TCL, as an expansion to their existing Chill Premier product line. It's important to note that these new units share only a namesake with the original Chill Premier line, as their design is entirely fresh. Additionally, this launch marks the debut of Friedrich's Library Quiet technology, which is claimed to operate as quietly as 42 dB.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Friedrich logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Friedrich.