• 08 Sep, 2023

Checking for the best procedure to claim Fossil warranty? Here is a handy guide!

3 Simple Steps for Fossil Warranty Claim:

Step 1:

  • Having a Fossil account will help you in many ways from tracking your orders to helping you in claims and returns. You can create one by first & last name, current email address and phone number(optional) along with a strong password.

  • You will require the account for product registration too. This account would be the one place to store and access all your Fossil product details.

Step 2:

  • Since Fossil deals with a variety of products that have separate methods to claim a warranty for each of their products.

  • For items like bags & jewelry, They have a dedicated form where you will have to provide your above-mentioned personal details with a detailed address and other necessary product details.

  • For watches, You will have to choose your brand first and select warranty status followed by choosing the repair on their repair page. Their experts will do the needful from their end to have your product fixed.

Step 3:

  • Fossil has extended customer support which you can rely on for all of your concerns and questions. They can guide you through chats, emails and even phone calls. Well-trained experts from their end will hear your request with care and do the best from their end.

  • You can also use their contact form to get in touch with them by providing the necessary details. Additionally, They maintain various informative pages including FAQ pages to educate you in all ways possible.

Phone Number


Mon-Fri: 8 AM - 8 PM (CT) & Sat-Sun: 9 AM - 7 PM(CT)

Contact Address

901 S. Central Expy
Richardson, TX

What is covered under the Fossil Warranty?

Fossil’s limited warranty is a voluntary manufacturer’s warranty that always covers the products and warrants the product to be free from any form of material and workmanship defects within the subject period of time under the terms and conditions along with normal use and maintenance. In case you face any defect, Fossil at its sole discretion will be repaired or will be replaced free of component and labor charges when you provide them with a copy of the receipt or dealer stamp in the warranty booklet as proof of purchase. In case the product for replacement is not available they will provide you with any other product of the same value. You can also exercise the rights provided by consumer law and other specific rights that may change from one state to the other.

  • 90-Day Return Policy.

  • 1-Year Limited Warranty For Leather & Jewelry.

  • 2-Year Limited Warranty For Watches.

What is NOT covered under the Fossil Warranty?

Any defects in materials and workmanship of battery, crystal, case, strap or bracelet; including plating on the case and/or bracelet; damage resulting from lack of care, improper handling, accidents, normal wear and tear or aging; water damage if care instructions for the product’s water resistance level (as marked on the product) were not followed; products that are not purchased from an authorized FOSSIL retailer and having serial numbers or product date codes or other tracking marks have been removed, altered or obliterated is always excluded in the claim. Additionally, They are also not liable for consequential, incidental, indirect, special or punitive damages or liabilities of any kind arising out of or in connection with the sale or use of this product.

About Fossil

Fossil, formally called Fossil Group, Inc., is a renowned fashion designing and manufacturing brand, basically from America. The brand is known for selling high-quality finishing products. Their diverse portfolio is made up of brands they own and brands they partner with who share their passion for innovation, design and doing good. Even though they have started as a wholesale business, They have evolved to be a storehouse of top brands that are known for their quality.

Products of Fossil

Watches Bags Wallets Jewelry

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Fossil logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Fossil.