3 Simple Steps for Fossil Warranty Claim:

Step 1:

  • Account creation has a dual role: product registration and facilitating orders or returns. Once the account is created on the website of Fossil, you can experience faster shopping.

  • You will have to provide your name, phone number, email address, and password in order to have an account. This process is not complicated.

Step 2:

  • Buyers in the USA should not return products after thirty days from the purchase date. Additionally, final sales, such as personalized and customized orders, are not eligible for return to Fossil.

  • The manufacturer will check for the products you are returning, the return detail page, and the return shipping label in the return package. The return shipping label is generated on the official website.

Step 3:

  • The alternate option is to visit the local Fossil Retail or Outlet store with your order confirmation email to make a return even though the products were ordered online.

  • Returns are complimentary for all eligible orders. Nonetheless, please note that the original shipping fee is non-refundable.

  • During the warranty process, Fossil may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Phone Number


Place a call to get more support for warranty claim

Contact Address

901 S. Central Expressway,
Richardson, TX-75080,

Chat or Submit a Claim

If you have trouble contacting Fossil, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Fossil Warranty?

Fossil Group, Inc.* ("Fossil") provides a warranty for your product for a specified duration from the original purchase date, subject to the terms and conditions outlined in this warranty. This warranty encompasses material and manufacturing defects.

  • 2-year limited warranty on watches

What is NOT covered under the Fossil Warranty?

The warranty excludes damage arising from mishandling, neglect, accidents, regular wear and tear, or natural aging. It also does not cover products purchased from unauthorized retailers.

About Fossil

Fossil Group, Inc. stands as a worldwide leader in design, marketing, distribution, and innovation. Renowned for crafting unique watches and accessories, Fossil collaborates with top-tier brands, breathing life into their creations for consumers worldwide. With a vast network spanning over 30,000 points of distribution across 140 countries, they offer an extensive array of products. Their portfolio includes both owned and partnered brands that mirror their dedication to design, innovation, and social responsibility.

Products of Fossil

Leather Watches Bracelets Travel Bags Tote Bags Wristlets Watch Straps Satchels Card Cases Necklaces Earrings

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Fossil logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Fossil.