Step 1:

  • If you face any type of defect in Duracell products, you can easily make a Duracell warranty claim through their “Warranty Replacement Request Form.”

  • You will have to provide all your above-mentioned personal information along with your preferred method of contact from their end. 

  • Their team will evaluate your Duracell warranty claim with care and update you on the eligibility and further proceedings of the claim.

  • If yes, they will provide you with an RMA number and other shipping details you will require to ship the product to their place to fix it.

Step 2:

  • Duracell has approachable customer support whom you can contact for all of your minor to major issues with Duracell products. 

  • You can directly jump into a call with their support team and contact them through email for quicker responses. You can also consider their social media handles for this purpose.

Step 3:

  • Create a Duracell user account after purchasing their products. This can provide you with a panel to store your product details and track your order. Your first name, last name, email address, and a strong password are enough to create one.

  • Every product has to be registered immediately after purchase to have an upper hand in Duracell warranty claims and customer support.

Duracell Warranty Period:

  • Duracell offers a 12-year guarantee on its Coppertop batteries

Duracell Contact Information:

Phone Number

+1-800-551-2355

Mon-Fri: 9am - 6pm(EST)

Contact Address

14 Research Drive, Berkshire Corporate Park,
Bethel, CT 06801, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Duracell warranty hassle-free.

What is covered under the Duracell Warranty?

Duracell warranty covers:

  • Material and workmanship defects
  • Original owner
  • Transportation charges

What is NOT covered under the Duracell Warranty?

Duracell warranty will not be eligible for:

  • Improper storage or accidents
  • Improper installation or unauthorized repairs
  • Damage from modifications
  • Failure to follow product specifications or safety warnings
  • Lack of proper care and maintenance

Products of Duracell:

Our claim assistance covers all Duracell products, including:

Product name
Batteries
Coppertop Batteries
Rechargeable Batteries
Duracell Optimum
Lithium Coin
Charging Hubs
M100
M150
M250
Solar Panels
G-Solar Panels
M-Solar Panels

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Duracell logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Duracell.