Please create your Balmain account to have access to exclusive services reserved for their customers with faster checkout and offers. Having an account on their website means you are a special customer who will be provided with extra care.
You can use your Google Facebook or Apple account to create one. If not comfortable, You can use your email address to complete the process.
If you have a problem with any of your Balmain products. You can easily return it to Balmain to get a proper replacement.
You can consider visiting the Balmain shop near you or contacting their online support for the purpose. Make sure you have the sales receipt in hand.
The seller or the support assistant will evaluate your product and provide the preferred replacement if you are eligible for the return.
Balmain maintains awesome customer support who are always there for their customers irrespective of the size of concern and query. In addition, They also maintain an informational FAQ page that will be an eye-opener and help you clarify most of your common concerns.
Please consider using the contact form to get quicker responses. You will have to provide your personal details like name, email address, phone number, and the subject of your contact along with a detailed description.
During the warranty process, Balmain may offer you one of the following solutions: a warranty replacement or warranty service.
14-Day Return Policy.
Balmain Madison Avenue
650 Madison Avenue (59th and Madison)
10022 New York
If you are having trouble contacting Balmain, submit a claim here.
Balmain provides every product with a 14-day return policy. If you find any form of defect in the product, You are free to apply for returning the product within the time period. It can be done if you wish to exercise the right of withdrawal; return one or more damaged, defective or incorrect items and proceed with an exchange. Balmain will evaluate the return at its sole discretion and provide you with a proper replacement.
Any product sent for return will be seriously evaluated before it is accepted. On that note, Any product that has removed or altered identification label with a disposable seal; that is damaged; that has crossed the return period; that is used, worn or washed and, in any case, does not must with the conditions and that is not returned in the original packaging are always disapproved in the claim.
Our claim assistance covers all Balmain products, including:
| Product name |
|---|
| Women Apparels |
| Men Apparels |
| Kids Apparels |
| Bags |
| Sneakers |
| Eyewears |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Balmain logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Balmain.