Four advantages will be available after registration or account creation: reviewing and rating products, validating and downloading warranty certificates, receiving updates, and becoming entitled customers.
Your name, address of residence, postcode, email address, phone number, and password need to be submitted.
The warranty period for Focal products may vary from one country to another. Further details about the warranty duration can be fetched from the nearby distributors.
The dealers should be approached for repairs or replacement of the products manufactured by Focal.
The beginning of the diagnosis and potential quotes will be done, followed by the receiving of guidance from the Focal after-sales service.
Please feel free to reach out to the customer support team if you have any questions regarding their products or require assistance in locating authorized Focal dealers nearby.
The coverage of the warranty is warranted to meet, at minimum, the standards of the legal warranty applicable in the country where the original purchase invoice was issued.
2-year warranty
108, rue de l’Avenir,
42353 La Talaudière cedex, France.
Focal warranty covers:
Focal warranty excludes:
Our claim assistance covers all Focal products, including:
| Product name |
|---|
| Headphones |
| Car Speakers |
| Home Theaters |
| High-Fidelity Speakers |
| Wireless Subwoofers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Focal logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Focal.