3 Simple Steps for Fluidmaster Warranty Claim

Step 1:

• Confirm that your Fluidmaster product was purchased new from an authorized retailer or distributor.

• Verify that your product is within the applicable warranty period from the original date of purchase.

• Make sure the problem is not caused by misuse, improper installation, water pressure issues, chemical damage, freezing conditions, or unauthorized modifications.

Step 2:

• Locate and retain your original proof of purchase showing the date and place of purchase.

• Have your product model number and a description of the issue ready before contacting support.

• Keep all original packaging or documentation, if available.

Step 3:

• Contact Fluidmaster Customer Support through the official website.

• Provide your model number, proof of purchase, and a clear explanation of the issue.

• Once the claim is reviewed, Fluidmaster will, at its discretion, repair or replace the defective product.

Fluidmaster Warranty Period:

• Warranty periods may vary by product category. Common coverage includes:

• Fill Valves – Limited warranty (often multi-year or lifetime, depending on model)

• Flush Valves & Flappers – Limited warranty

• Toilet Repair Kits – Limited warranty

• Wax-Free Toilet Seals – Limited warranty