Step 1:

  • To obtain warranty service for covered defects within the warranty period, kindly fill out and submit the form provided.

  • Before initiating warranty service, Fiskars may request proof of purchase, such as a receipt or sales invoice, as well as product photos.

  • Additionally, you may be required to cover the shipping costs for returning the product to Fiskars' facility.

Step 2:

  • You have the option to return items bought on Fiskars.com within 30 days of purchase for a refund or replacement. The merchandise must be in unused, like-new condition.

  • Refunds for returned items will be completed within seven business days upon receipt at their warehouse.

  • The timing of the credit to your account will depend on the policies of your financial institution.

Step 3:

  • To finalize your return form, you'll require an authorization number. To obtain this number, please fill out a contact form. Once your refund has been processed, you will be notified via email.

  • If you have any questions or comments regarding the company or any of its products, please reach out to the customer care center, and they will respond to you as promptly as possible.

Fiskars Warranty Period:

  • 30-day return policy

Fiskars Contact Information:

Email Support

[email protected]

Phone Number

+1-608-259-1649

Contact Address

7800 Discovery Drive,
Middleton, WI-53562,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Fiskars, submit a claim here.

What is covered under the Fiskars Warranty?

Fiskars warranty applies to:

  • Material and workmanship defects
  • Products purchased directly from Fiskars or an authorized reseller
  • The initial purchaser

What is NOT covered under the Fiskars Warranty?

Fiskars warranty excludes:

  • Improper use
  • No proper maintenance
  • Unauthorized repairs
  • Unauthorized resellers
  • Consumables

Products of Fiskars:

Our claim assistance covers all Fiskars products, including:

Product name
Rakes
Saws
Shears and Snips
Shovels and Digging Tools
Reel Mowers
Tree Pruners
Weeders
Loppers
Axes

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Fiskars logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Fiskars.