Step 1:

  • Fill out the official warranty claim form to start the process.

  • Provide proof of purchase (receipt/invoice) and clear product photos.

  • Be prepared to cover shipping costs when sending the product.

Step 2:

  • Items bought from Fiskars.com can be returned within 30 days.

  • Products must be unused and in like-new condition for refund or replacement.

  • Refunds are usually processed within 7 business days after the item is received.

Step 3:

  • Request an authorization number by submitting a contact form.

  • Ship the product as instructed once approval is received.

  • You’ll get an email confirmation after your refund or claim is processed.

Fiskars Warranty Period:

  • Pet Care Tools: 10-Year Warranty

  • Fiskars Power Tools: 3-Year Warranty

  • Power Tool Batteries: 2-Year Warranty

  • SnowXpert Snow Tools: 1-Year Warranty

Real Experiences with Fiskars Warranty Claims:

Typical Processing Time: Fiskars warranty claims are usually reviewed within 5–10 business days, while replacements or resolutions may take a couple of weeks depending on product availability and shipping time.

Reason for Common Delays: Delays often happen due to missing proof of purchase, unclear product photos, or incomplete claim details. Shipping time and verification of product condition can also extend the process.

Helpful Tip to make the claim easier: Submit clear photos, include your receipt, and provide accurate product details to avoid delays. Following instructions carefully and responding quickly to support requests can speed up the process.

Required Documents for Your Fiskars Warranty Claims:

  • Proof of purchase

Fiskars Contact Information:

Email Support

warranty@fiskars.com

Phone Number

+1-608-259-1649

Contact Address

7800 Discovery Drive,
Middleton, WI-53562,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Fiskars warranty hassle-free.

Useful Links:

What is covered under the Fiskars Warranty?

Fiskars provides a limited warranty that covers defects in materials and workmanship under normal use.

  • Applies to products purchased from Fiskars, Gingher, or authorized resellers
  • Valid only for the original purchaser or gift recipient
  • Warranty starts from the date of purchase
  • Covers manufacturing defects, not user-caused damage
  • If a product is not listed under exceptions, it is covered for as long as you own it

What is NOT covered under the Fiskars Warranty?

The Fiskars warranty does not cover damage caused by misuse or external factors.

  • Improper use or lack of maintenance
  • Normal wear and tear over time
  • Damage from sharpening or incorrect handling
  • Accidents or misuse
  • Environmental damage (rust, exposure, etc.)
  • Improper storage conditions
  • Unauthorized repairs, modifications, or alterations
  • Consumables and replaceable parts like blades or attachments
  • Products purchased from unauthorized sellers

Fiskars Warranty FAQs

How do I submit a Fiskars warranty claim?

You can submit a Fiskars warranty claim by filling out the official claim form on their website and providing proof of purchase along with product details.

What does the Fiskars warranty cover?

Fiskars warranty typically covers defects in materials and workmanship, including issues with tools like axes, shovels, and loppers.

Does Fiskars offer a lifetime warranty?

Yes, many Fiskars products come with a limited lifetime warranty, but coverage may vary depending on the product type and usage.

How do I access the Fiskars warranty claim form?

You can find the Fiskars warranty claim form online through their official support or warranty section.

Do I need to register my Fiskars product for warranty?

No, registration is usually not required, but keeping your proof of purchase is important for warranty claims.

Is there a specific warranty for Fiskars shovels?

Yes, Fiskars shovels are typically covered under their limited lifetime warranty against manufacturing defects.

Are Fiskars loppers covered under warranty?

Yes, Fiskars loppers are generally included in the lifetime warranty, covering defects in materials and workmanship.

What is the warranty for Fiskars axes like the X27?

Fiskars axes, including the X27, usually come with a limited lifetime warranty covering manufacturing defects.

Can I submit a Fiskars warranty claim online?

Yes, Fiskars allows you to submit warranty claims online through their official claim form for faster processing.

What should I do if my Fiskars warranty claim is denied?

If your claim is denied, you can contact Fiskars customer support for clarification or provide additional details to support your case.

Products of Fiskars:

Our complete claim assistance covers all Fiskars products, including:

Product name
Gardening & Outdoor Tools
Axes and forestry tools
Pruners and loppers
Hedge shears
Tree pruners
Shovels and spades
Rakes and forks
Weeding tools
Lawn care tools
Watering tools
Planting and cultivating tools
Snow tools
Brooms and cleaning tools
Kids’ outdoor
Cooking
Pans & Casseroles
Knives & Accessories
Cutlery
Kitchen scissors
Utensils

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Fiskars logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Fiskars.