PlayStore & App Store
3 Simple Steps for Fisher Price Warranty Claim
Step 1:
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Fisher-Price suggests product registration as a helpful measure for processing Fisher-Price warranty claims.
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To complete this registration, kindly furnish your name, residential address, phone number, email address, and the product code located on the product's underside, along with the manufacturing codes.
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If the product is manufactured by a licensee, Fisher-Price will share your information with the appropriate licensee.
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It's important to emphasize that the details you provide during registration will not be utilized for sending marketing messages.
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Once registered online, you do not need to complete the warranty card included with the product.
Step 2:
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You can easily check the availability of Fisher-Price replacement parts and purchase any part you need.
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Some online retailers, including those on the Mattel site, carry a broad selection of products but may not always show accurate stock availability.
Step 3:
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The Fisher-Price Customer Service team will guide you through the key warranty guidelines and help answer any questions you may have.
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Furthermore, their customer service also encompasses technical product support, dedicated to resolving any technical issues that may arise during your experience.
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In the event that you cannot locate the specific information you are searching for and need additional assistance, you have several options available for your convenience on the FAQs page.
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During the warranty process, Fisher-Price may offer either a replacement or a refund within the warranty period.
Fisher Price Warranty Period:
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Fisher-Price offers a limited lifetime warranty
Real Experiences with Fisher Price Warranty Claims:
Typical Processing Time: Based on real customer experience, Fisher Price warranty claims usually take around 15 - 20 business days from claim initiation.
Reason for Common Delays: Missing the date code, model number, or purchase date can delay the process.
Helpful Tip to make the claim easier: If the toy was a gift and you don’t have a receipt, keep the date code from the box, product, or user manual ready for faster processing.
Required Documents for Your Fisher Price Warranty Claims:
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Shipping address
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Cost of the Product
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Date code (Placed on box) & Item Number
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Purchase date
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Photocopy of defective image
Fisher Price Contact Information:
Contact Address
333 Continental Boulevard,
El Segundo, CA 90245, USA.
What is covered under the Fisher Price Warranty?
Fisher-Price warrants that:
- Products will be free from manufacturing defects
- The original purchaser
What is NOT covered under the Fisher Price Warranty?
Fisher-Price does not encompass:
- Normal wear and tear
- Cosmetic damage (scratches, dents, or stains)
- Damage caused by misuse or accidents
- Unauthorized repairs or modifications
Fisher Price Warranty FAQs:
What is the return policy for Fisher-Price?
If you are not satisfied with your purchase, Fisher-Price will promptly exchange the product or issue a merchandise credit for any returned item. A refund is also available when you provide the original proof of purchase from Fisher-Price. Please note that shipping and processing fees are non-refundable.
How do I get my money back from a Fisher-Price recall?
To request a refund or replacement for a recalled Fisher-Price product, visit the Mattel Service website or the U.S. Consumer Product Safety Commission (CPSC) recall page. Each recall has specific instructions depending on the product. By following these steps, you may be eligible for a refund, replacement, or voucher as outlined in the recall details.
Does Fisher-Price replace broken toys?
Yes, Fisher-Price may replace a broken toy if the defect is due to workmanship or materials and the issue is reported within the warranty period from the date of purchase.
Products of Fisher Price:
Our complete claim assistance covers all Fisher Price products, including:
| Product name |
|---|
| Toys by Age |
| Baby Toys and Gear |
| Toddler Toys |
| Preschool Toys and Newborn Toys |
| Toys by Category |
| Vehicle Toys |
| Playset Toys |
| Dolls and Dollhouses |
| Action Figures |
| Gaming Toys |
| Plush Toys |
| Building Blocks and Sets |
| Musical Instrument Toys |
| Musical Learning Toys |
| Wooden Toys |
| Train and Train Sets |
Contact Our Claim Experts
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Fisher Price logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Fisher Price.