3 Simple Steps for Energizer Warranty Claim:

Step 1:

  • You have to go to their contact site to begin your warranty claim as the contact page has a form that requires pivotal details of you and your product to get registered. This form is to claim warranty for batteries.

  • Utilize their form if your queries remain unresolved on their official websites or if you require assistance. Kindly include the photos in either PDF, JPG, or PNG formats, ensuring they do not exceed 5MB in size to speed up the processing of your claims.

  • A comment box has been provided with a maximum of 250 characters permitted below the category, name of the brand, and product type.

Step 2:

  • Energizer's limited warranty grants you distinct legal entitlements. Depending on your location (state, province, or jurisdiction), you might possess additional legal rights. Additionally, specific states, provinces, or jurisdictions may exempt certain limitations outlined in this warranty.

  • To gain a comprehensive understanding of your legal rights, it is advisable to consult the laws specific to your jurisdiction, and you may consider reaching out to a pertinent consumer advisory service for further guidance.

  • To claim the warranty for Energizer Connect, use the Email ID given below.

Step 3:

  • To initiate a warranty claim for your Energizer Connect IOT device, please don't hesitate to contact their Customer Support team either via email or by giving them a call.

  • The team will respond to you within 7-10 business days to process the warranty claim. The shipping costs are to be paid by clients residing beyond the borders of the USA. A processing fee will also be required. A distinct page has been maintained for the warranty information.

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Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


Place a call to get more support for warranty claim

Contact Address

533 Maryville University,
St. Louis, MO-63141,

What is covered under the Energizer Warranty?

The warranty extends to the owner of the Energizer Connect-branded product enclosed within the box ("Product"). This warranty guarantees that the Product will be free from defects in materials and workmanship for a period of one year. Even in the case of a factory-refurbished Product, the Warranty Period remains one year, regardless of professional installation. If the Product does not meet the conditions outlined in this Limited Warranty during the Warranty Period, Energizer will, at its sole discretion, either repair or replace any defective Product or component, provided you can provide proof of purchase using the original documentation. The repair or replacement may involve using a new or refurbished product or components. If the Product or a component within it is no longer available, a product with similar features or functionality will be provided as a replacement. Any Product that has undergone repair or replacement under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of ninety days from the date of delivery of the repaired Product or the replacement Product, or the remaining Warranty Period. It's important to note that this Limited Warranty is not transferable from the original purchaser to subsequent owners.

  • 1-year limited warranty on all products

What is NOT covered under the Energizer Warranty?

The Limited Warranty excludes coverage for Products designated as "sample" or "Not for Sale," or those sold "AS IS." Additionally, it does not apply to Products that have undergone any of the following: (i) modifications, alterations, tampering, improper maintenance or repairs, handling, storage, installation, testing, or usage not in accordance with provided guides, manuals, or instructions; (ii) abuse, misuse, breakdowns, fluctuations, interruptions in electric power or the telecommunications network; (iii) damage resulting from Acts of God, such as lightning, floods, tornadoes, earthquakes, or hurricanes; or (iv) any non-Jem Connected IOT branded hardware products, even if they are bundled or sold with Jem Connected IOT devices. Consumable parts, including batteries, are also not covered by this Limited Warranty. Customers who have utilized unauthorized service providers for maintenance, repair, or any other purposes are ineligible to make warranty claims.

About Energizer

Energizer Holdings, Inc., based in St. Louis, Missouri, USA, stands as a prominent global manufacturer in the primary battery and portable lighting product industry, boasting renowned brands such as Energizer, EVEREADY, Rayovac, and VARTA. Energizer also takes a leading role in the design and promotion of automotive fragrance and appearance products through well-established brands. As a worldwide distributor of consumer products under these respected labels, their goal is to excel in their respective fields by providing superior service to both consumers and customers.

Products of Energizer

Headlamps Weatheready PAW Patrol Flashlights Basic Charger Pro Charger Lanterns

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

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