Step 1:

  • You have to go to their contact site to begin your warranty claim as the contact page has a form that requires pivotal details of you and your product to get registered. This form is to claim a warranty for batteries.

  • Utilize their form if your queries remain unresolved on their official websites or if you require assistance. 

  • Kindly include the photos in either PDF, JPG, or PNG formats, ensuring they do not exceed 5 MB in size to speed up the processing of your claims.

Step 2:

  • A comment box has been provided with a maximum of 250 characters permitted below the category, name of the brand, and product type.

  • To claim the warranty for Energizer Connect, use the email ID given below.

  • To initiate a warranty claim for your Energizer Connect IOT device, please don't hesitate to contact their Customer Support team either via email or by giving them a call.

Step 3:

  • The team will respond to you within 7-10 business days to process the warranty claim. The shipping costs are to be paid by clients residing beyond the borders of the USA.

  • A processing fee will also be required. A distinct page has been maintained for the warranty information.

  • During the warranty process, Energizer may provide you with one of the following solutions: either a warranty replacement or warranty service during the 1-year warranty period.

Energizer Warranty Period:

  • 1-year limited warranty on all products

Energizer Contact Information:

Email Support

[email protected]

Phone Number

+1-888-693-4189

Contact Address

533 Maryville University,
St. Louis, MO-63141,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Energizer, submit a claim here.

What is covered under the Energizer Warranty?

Energizer warranty will be applicable to:

  • The original owner
  • Energizer Connect-branded product
  • Material and workmanship defects
  • Repair or replacement

What is NOT covered under the Energizer Warranty?

Energizer limited warranty will not be applicable to:

  • Improper maintenance, repairs, handling, storage, installation
  • Non-Jem Connected IOT branded hardware products
  • Products serviced by unauthorized service providers
  • Consumable parts, including batteries
  • Products that have been modified, altered, tampered with

Products of Energizer:

Our claim assistance covers all Energizer products, including:

Product name
Headlamps
Weatheready
PAW Patrol Flashlights
Basic Charger
Pro Charger
Lanterns

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Energizer logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Energizer.