3 Simple Steps for First texas products Warranty Claim

Step 1:

• Confirm your product falls under one of the covered categories: Hobby Metal Detectors (2 years), Accessory Items (1 year), or Night Vision Equipment (2 years) from the date of purchase.

  
  

  Locate your proof of purchase (original receipt or invoice), as it is required to validate your warranty claim.

  
  

  Ensure your product has not been subjected to neglect, accidental damage, or misuse, as these are not covered under the warranty. Warranty determinations are made solely at the discretion of First Texas Products.

  
  

  Visit First Texas Products to review the full warranty terms before proceeding with your claim.

Step 2:

• Visit First Texas Products to register your Bounty Hunter, Fisher, Teknetics, Nivisys, or Night Owl Optics product online.

  
  

  Complete the registration form with your product model, serial number, and date of purchase to place your warranty on record.

  
  

  Registering your product ensures your purchase details are on file and helps expedite future warranty claims and service requests.

  
  

  Keep your registration confirmation and proof of purchase in a safe place for the full duration of your warranty period.

Step 3:

• Before sending any product for service, request a Return Authorization (RA) Number from First Texas Products. Products sent without an RA number will not be accepted.
  
  

  Reference the RA number clearly on your package and return the item within 15 days of requesting the RA number to the service address provided.

  
  

  Pack your product securely and ship it prepaid to First Texas Products customers are responsible for return shipping costs, except for returns made within 30 days of purchase, in which case First Texas Products will cover the return shipping fees.

  
  

  Upon receipt, First Texas Products will repair or replace the product at its discretion.

  
  

  International customers should note that the warranty does not cover shipping costs to the USA and that warranty terms may vary by country.

First texas products Warranty Period:

• First Texas Products covers the following warranty periods from the date of purchase:

• Hobby Metal Detectors (Bounty Hunter, Fisher, Teknetics) — 2-year limited warranty

• Accessory Items — 1-year limited warranty

• Night Vision Equipment (Nivisys, Night Owl Optics) — 2-year limited warranty