It would be easy to get in touch with the customer support team via phone or warranty request form. The warranty service is done after the submission of the proof of purchase. This warranty has its life within the boundaries of the United States and Canada.
Camp Chef requires you to submit the personal, and purchase information. Two unidentical files are to be attached without crossing the size limit of 2 GB. The files are proof of purchase and images of warranty items.
Individuals who purchased the products from the Camp Chef or a camp-authorized seller in the United States are qualified to claim the warranty and cannot return the products without written authorization.
The return time period is thirty days starting from the shipping date. Consumers will be provided with a refund when the products are returned in unused condition.
The customer support team is well-known for solving an extensive range of issues. Simply fill out the form in the contact section, and you will be delighted with their service.
This warranty provides you with certain legal entitlements, and you may also possess additional rights that differ from state to state.
During the warranty process, Camp Chef may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
If you have trouble contacting Camp Chef, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Camp Chef guarantees that its products will be free from defects in materials and workmanship throughout the warranty coverage period, which is exclusively offered to the original consumer purchaser. Within this warranty coverage period, Camp Chef will replace any defective part or product covered by this warranty upon presentation of proof of purchase.
3-year limited warranty on all other pellet grills for body, hopper body, lid, legs, bottom shelf, grates
6-year limited warranty on apex grills and woodwind pro grills for body, hopper body, lid, legs, bottom shelf, grates
The warranty excludes coverage for normal wear of parts or damage resulting from misuse, abuse, overheating, or alteration. Additionally, alterations are not covered under this warranty. Furthermore, this warranty does not extend to products damaged or rendered defective due to accidents, misuse, abuse, modifications, water damage, neglect, improper handling or storage, inadequate maintenance or installation, or exposure to weather conditions or natural disasters such as earthquakes, hurricanes, tornadoes, floods, lightning, fires. Failure to adhere to instructions for use is also excluded from coverage. In addition to the aforementioned exclusions, the warranty does not cover paint damage caused by high temperatures, UV exposure, excessive humidity, chlorine, industrial fumes, fertilizers, lawn pesticides, salt, or other substances, normal wear and tear, or warping of the drip tray or heat baffle.
Camp Chef comprises a dedicated team of outdoor enthusiasts, craftsmen, and culinary connoisseurs devoted to elevating outdoor dining experiences with versatile equipment capable of meeting the demands of both wilderness explorers and backyard chefs. In 1990, founder Ty Measom encountered both frustration and inspiration regarding the size and quality of available outdoor cooking gear. Determined to create a product that combined portability with power, he embarked on a mission. After extensive brainstorming and experimentation, the Pro60 was introduced—marking the inception of a company at the forefront of camp-cooking innovation. Since then, Camp Chef has expanded its offerings to include griddles, grill box attachments, a range of cast iron cookware, and more recently, pellet grills.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Camp Chef logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Camp Chef.