Through the form specifically designed for warranty claims, you can request warranty service for ESEE Knives products. Your damaged product needs to be returned to the manufacturer with the printed form that is sent to you via email as an e-form after you complete it.
The form includes fields for personal and contact details, along with the knife model and the reason for the knives to be returned. You can upload files in gif, jpg, jpeg, or png format, ensuring they do not exceed the size limit of 2 Mb.
You must use USPS Priority Mail with a tracking facility to return the knives to the mentioned address for repair. You should have the tracking number as it serves as evidence that your knife is received by them.
Without the need for a signature, you can get your knife back via USPS. The return shipping costs must be paid by you for the knives which warranty period has expired.
When you need warranty service for Expat Knives or a piece of gear, ESEE Knives recommends you contact the customer care center prior to shipping the products.
Warranty claims for ESEE-branded knives and other brands and gear are handled at two distinct locations.
During the warranty process, ESEE Knives may provide you with one of the following solutions: either a warranty replacement or warranty service during the lifetime warranty period.
Lifetime warranty
1280 Kohler Way,
Idaho Falls, ID-83401,
USA.
Let Warranty Valet assist you in claiming ESEE Knives warranty hassle-free.
ESEE Knives guarantees the repair or replacement of knives and products that have become unserviceable or unusable due to damage or breakage. This warranty remains valid regardless of how many times the products have been traded, sold, or given away, and no sales receipt or proof of purchase is necessary. Consumers can transfer the warranty.
The warranty does not cover regular wear and tear, including worn or scratched coating, dull edges, lost hardware, theft, etc. If you require replacements for handles, sheaths, clip plates, or hardware due to loss or normal wear, kindly visit their store. Consumables included in their survival kits are not covered by the warranty.
Our claim assistance covers all ESEE Knives products, including:
| Product name |
|---|
| Knives |
| Travel Gear |
| Survival Gear |
| Notebooks |
| Cards |
| Arrowheads |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of ESEE Knives logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of ESEE Knives.