Step 1:

  • To benefit from the brand's quality standards, you must act as the primary custodian of your Dated Sales Receipt. Enjoi Skateboards does not currently utilize a centralized digital product registration portal; therefore, your physical or digital receipt is the only mechanical link confirming your status as the original owner.

  • Because the manufacturer’s protection applies only to the initial retail purchaser, having this document archived is a necessity for any future technical inquiries. It is highly recommended to take a photo of your receipt immediately upon purchase to ensure the date and authorized dealer information remain legible for verification.

  • This documentation confirms the authenticity of the wood-shop construction and the start of your coverage. Without it, the technical team cannot verify if a material defect falls within the acceptable window following the initial transaction at a skate shop or online store.

Step 2:

  • If your hardware suffers a failure that appears to be a factory defect such as premature delamination between the maple plies or a structural flaw in the bonding the assessment begins at the source. For decks purchased at a local skate shop, returning to that location allows a technician to inspect the hardware in person for manufacturing flaws.

  • For products acquired through digital retailers, you will need to document the issue with high-quality photography. This includes clear shots of the Panda logo, the top and bottom graphics, and a side-profile view of the lamination to distinguish between a factory flaw and "skate-related" stress or impact damage.

  • The goal of this evaluation is to identify structural anomalies that occurred during the manufacturing process. Technical experts use these images to verify that the failure resulted from a defect in materials or workmanship rather than improper landings or typical "bolts-heavy" wear.

Step 3:

  • To finalize the process and receive a resolution, you must reach out to the customer service team through the official Enjoi Contact Page or via the dedicated inquiry forms found on their website. Providing a detailed description of the hardware failure along with your attached photos and receipt is the required final step.

  • The primary method for direct communication regarding technical issues is via the Support Email or the web-based "Contact Us" portal. Once the specialized staff receives your digital submission, they will evaluate the evidence to determine if a replacement or store credit is warranted based on their findings.

  • Once a manufacturing fault is verified, the team will coordinate the necessary solution to restore your setup. This structured communication ensures that every skater receives professional support and that their hardware meets the high-performance standards the brand has maintained for over two decades.

Enjoi Skateboards Warranty Period:

  • 30 day warranty against manufacturer defects.

Enjoi Skateboards Contact Information:

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Enjoi Skateboards warranty hassle-free.

Useful Links:

What is covered under the Enjoi Skateboards Warranty?

Eligible for Coverage: The Enjoi Quality Guarantee

  • Manufacturing Faults: Coverage for defects in workmanship and materials for professional-grade decks and components.
  • Lamination Integrity: Protection against delamination or structural flaws resulting from improper factory bonding of the maple plies.
  • Arrival Protection: Guarantee for goods that are found to be damaged or faulty immediately upon unboxing.
  • Restoration Service: Access to replacement hardware if the assessment confirms a factory-related structural issue.
  • Resin-7 Technology: Coverage for specialized epoxy resin models against manufacturing-related performance anomalies.

What is NOT covered under the Enjoi Skateboards Warranty?

Exclusions: Standard Protection Limitations

  • Impact Breakage: Protection does not cover boards snapped due to improper landings, "focusing," or high-impact maneuvers.
  • Normal Wear: Coverage is void for "razor tail," nose wear, or the natural loss of pop over time through standard use.
  • Environmental Damage: Protection does not cover warping or wood degradation resulting from exposure to rain, snow, or extreme heat.
  • Aesthetic Blemishes: Coverage is void for scratches, fading, or graphic deterioration caused during normal riding or slides.
  • Modifications: Any protection is void if the board has been modified, drilled incorrectly, or if non-compatible hardware has been installed.
  • Second-Hand Sales: The guarantee applies only to the original purchaser and does not follow the hardware to a new owner.

Products of Enjoi Skateboards:

Our complete claim assistance covers all Enjoi Skateboards products, including:

Product name
Skateboards
Complete skateboards
Cruiser skateboards
Decks
Skateboard decks
Wheels
Skateboard wheels
Trucks
Skateboard trucks
Accessories
Bearings
Hardware
Grip tape
Protective Gear
Helmets
Pads
Apparel
T-shirts
Hoodies
Hats
Lifestyle clothing

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Enjoi Skateboards logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Enjoi Skateboards.