3 Simple Steps for Flip Skateboards Warranty Claim

Step 1:

• Flip Skateboards operates without a centralized digital product registration system; therefore, your Physical or Digital Sales Receipt acts as the primary mechanical link to validate your status as the original owner.

• Because the manufacturer’s protection is strictly non-transferable and applies only to the initial retail purchaser, having this document ready is a necessity for any future technical inquiries. It is highly recommended to store a photo of your receipt in a cloud folder immediately after purchase to avoid issues with fading thermal paper.

• This documentation confirms the age and authenticity of the wood-shop construction. Without it, the technical team cannot verify if a material defect falls within the acceptable claim window following the initial transaction at an authorized dealer.

Step 2:

• If your deck suffers from a failure that appears to be a factory error—such as premature delamination between the maple plies—you must document the issue with high-quality photography. This requires clear shots of the "Flip" logo, the top and bottom graphics, and a side-profile view of the lamination layers.

• The goal of this assessment is to identify structural anomalies that occurred during the bonding process. Technical experts use these images to distinguish factory flaws from "skate-related" stress, such as landing "bolts-heavy" or "focusing" a board on a high-impact trick.

• For boards purchased at a local shop, returning to that location allows a technician to inspect the hardware in person. For online orders, your digital "Visual Evidence" package serves as the basis for the manufacturer's evaluation.

Step 3:

• To finalize the process and receive a resolution, you must reach out to the customer service team through the official Flip Skateboards Contact Portal or via the Support Email found on their website. Providing a detailed description of the failure along with your attached photos and receipt is the required final step.

• Once the specialized staff receives your digital submission, they will evaluate the evidence to determine if a replacement or store credit is warranted. You will receive a follow-up email confirming the status of your claim and any further requirements for a physical return of the deck.

• If the claim is validated, the team will provide specific instructions on receiving your new hardware. This ensures your setup is restored to the high-performance standards the brand has maintained for decades, keeping you on the board and in the session.

Flip Skateboards Warranty Period:

• Flip Skateboards generally provides a 1-year warranty on their decks.