The warranty for USA and Canada customers can be extended for one more year from the original warranty period if you complete the registration within three months of the purchase date.
Your name, physical address, model and serial number, location, and purchase date must be filled out in the respective boxes. The uploading size limit of the receipt is 6 MB or less and in specified formats.
The warranty does not encompass any special, incidental, and/or consequential damages, including the loss of profits, experienced by the original purchaser, its customers, and/or the users of the products.
The proof of original purchase date is required for warranty service. It is advisable to retain a copy of your dated proof of purchase (sales slip) to facilitate obtaining service under the warranty.
Normal wear of the finish and wear to the finish due to operator abuse, improper maintenance, or the use of corrosive or abrasive cleaning products or pads are also excluded.
By clicking on specific topics that you wish to explore, you can access the phone numbers and email IDs for respective countries to contact the customer support team. They will take care of your problems as if they were their own.
During the warranty process, Elica Cooktop may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Elica Cooktop, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
During the warranty period, Elica will furnish non-consumable parts or components that have failed due to manufacturing defects, free of charge. Additionally, Elica will provide complimentary labor and in-home service to replace any defective parts. This warranty is applicable to the original purchaser of products acquired for ordinary residential use in North America. It is non-transferable and exclusively applies to the original purchaser.
2-year limited warranty
The warranty does not extend to cover any damage or failure to the product resulting from accidents or acts of nature, such as floods, fires, or earthquakes. It also does not include damage or failure arising from product modification or the use of non-genuine parts, along with any damage occurring during delivery, handling, or installation. Exclusions from warranty coverage encompass operator abuse, dwelling fuse replacement or circuit breaker resetting, and the commercial application of the product. Additionally, the warranty does not cover service trips to the dwelling for use or installation guidance, light bulbs, metal or carbon filters, and other consumable parts. The warranty is not applicable if the product has not been operated in accordance with the accompanying instructions for use.
With over 50 years of experience in the reference sector, Elica has successfully transformed the appearance, functionality, and market standing of kitchen hoods and extractor hobs. Evolving from mere household appliances to decorative elements and from functional accessories to visually striking, technologically advanced design objects, Elica has become a prominent global player in the industry. At Elica, innovation involves foreseeing trends and creating the aspirations of tomorrow's customers today.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Elica Cooktop logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Elica Cooktop.