Step 1:

  • Select the DJI product you wish to register for and claim a warranty for.

  • Provide the required information regarding the product, including its serial number, date of purchase, and location.

  • If necessary, attach scanned copies or photographs of the receipt or invoice for proof of purchase as per the instructions on the website.

  • Complete any additional information or forms associated with your product registration or DJI warranty claim.

  • Ensure that all the information has been entered correctly before submitting the registration form, and review the warranty terms and conditions.

Step 2:

  • Once the registration has been completed, you should receive an email or notification confirming receipt of your DJI warranty claim.

  • If DJI has provided additional steps or instructions, it is important to adhere to them. These may include contact with DJI customer support, or additional documentation may be required.

  • For the most accurate and current information regarding the warranty registration and claims associated with your DJI product, it is recommended to contact DJI customer support directly.

  • During the warranty process, DJI may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period typically ranges from 3 months to 1 year for all products.

Step 3:

  • If you do not already have an account, create a new one by clicking on the Sign-Up or Register button, providing the necessary information, and creating a username and password.

  • Once the account has been created, you can log in using the username and password provided.

  • The warranty information can be found in the "Warranty Information" section of the website, typically located under the Support or Services tabs.

DJI Warranty Period:

  • DJI warranty begins 90 days after the shipping date, with each drone component covered by a warranty period ranging from 3 months to 1 year

DJI Contact Information:

Email Support

[email protected]

Phone Number

+1-818-235-0789

Mon-Fri: 9 am to 5 pm (PST)

Contact Address

1564 W Alsace Way,
West Valley, Utah 84119, USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming DJI warranty hassle-free.

What is covered under the DJI Warranty?

DJI warranty covers:

  • Manufacturing defects and malfunctions
  • Repair or replacement

What is NOT covered under the DJI Warranty?

DJI warranty will not apply to:

  • Improper maintenance
  • Unauthorized repairs or modifications
  • Cosmetic damage
  • Water or liquid damage

Products of DJI:

Our claim assistance covers all DJI products, including:

Product name
Camera Drones
DJI Mavic
DJI Mavic
DJI Air
DJI Mini
DJI Neo
DJI Avata
DJI Inspire
DJI Power
Handheld Imaging Devices
OSMO ACTION 5 PRO
DJI Focus Pro
DJI RS4
DJI Focus PRO
DJI Mic 2
OSMO Pocket 3
Portable Power Station
DJI Power 500
DJI Power 1000
Ronin Cinema Cameras
Ronin Stabilizers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of DJI logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of DJI.