Select the DJI product you wish to register for and claim a warranty for.
Provide the required information regarding the product, including its serial number, date of purchase, and location.
Ensure that the information provided is accurate. If necessary, attach scanned copies or photographs of the receipt or invoice for proof of purchase as per the instructions on the website.
Complete any additional information or forms associated with your product registration or DJI warranty claim.
Ensure that all the information has been entered correctly before submitting the registration form, and review the warranty terms and conditions.
Once the registration has been completed, you should receive an email or notification confirming receipt of your DJI warranty claim.
If DJI has provided additional steps or instructions, it is important to adhere to them. These may include contact with DJI customer support, or additional documentation may be required.
For the most accurate and current information regarding the warranty registration and claims associated with your DJI product, it is recommended to contact DJI customer support directly.
During the warranty process, DJI may offer you one of the following solutions: a warranty replacement or warranty service. The warranty period typically ranges from 3 months to 1 year for all products.
If you do not already have an account, create a new one by clicking on the Sign-Up or Register button, providing the necessary information, and creating a username and password.
Once the account has been created, you can log in using the username and password provided.
The warranty information can be found in the "Warranty Information" section of the website, typically located under the Support or Services tabs.
DJI warranty begins 90 days after the shipping date, with each drone component covered by a warranty period ranging from 3 months to 1 year
1564 W Alsace Way,
West Valley,
Utah, 84119
If you are having trouble contacting DJI, submit a claim here.
DJI warranty covers:
DJI warranty will not apply to:
Our claim assistance covers all DJI products, including:
Product name |
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Camera Drones |
DJI Mavic |
DJI Mavic |
DJI Air |
DJI Mini |
DJI Neo |
DJI Avata |
DJI Inspire |
DJI Power |
Handheld Imaging Devices |
OSMO ACTION 5 PRO |
DJI Focus Pro |
DJI RS4 |
DJI Focus PRO |
DJI Mic 2 |
OSMO Pocket 3 |
Portable Power Station |
DJI Power 500 |
DJI Power 1000 |
Ronin Cinema Cameras |
Ronin Stabilizers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of DJI logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of DJI.