3 Simple Steps for Deli Warranty Claim

Step 1:

• Confirm your product was purchased from an authorized Deli Tools distributor or retailer, and that you have a valid proof of purchase showing the date and place of purchase.

• Check that the issue is related to a defect in materials or workmanship under normal use, and that the product is within the applicable warranty period.

• Note that the warranty applies to the original purchaser only and does not extend to subsequent owners or transferees.

Step 2:

• Reach out to the Deli Tools support team via email or through the contact form on the website, clearly describing the defect and the product details (model number, serial number, and purchase date).

• Support will assess your claim and advise on the most appropriate resolution: repair, replacement, or referral to an authorized service centre in your region.

• Distributors and wholesale partners should contact their regional Deli Tools representative directly for warranty handling.

Step 3:

• Follow the instructions provided by the support team regarding how and where to send or present the defective product for inspection and service.

• Ensure the product is securely packaged and accompanied by a copy of your proof of purchase and a written description of the fault.

• Deli Tools will repair or replace the defective product at its discretion; any products found to be outside the scope of warranty coverage will be handled accordingly.

Deli Warranty Period:

• Warranty period varies by product refer to the individual product manual or packaging for the applicable warranty term.