Avanti tells you to register your products by providing the model and serial number, purchase date, and store number along with your personal details.
Registering will simplify the process of claiming your warranty and ensure you receive exceptional service from them.
To inquire about the current status of your order, kindly provide your tracking number.
Customer satisfaction is their first priority as they want customers to be happy with their products. In order to ensure a flawless ordering process, they implement a secondary approval or authorization step for all orders before they are finalized and placed.
Please note that all sales are considered non-refundable, and without express written authorization from the Seller, the Purchaser is not permitted to initiate a return of the purchased goods, irrespective of the circumstances.
The purchaser is solely responsible for the cost of return freight in both directions. If the seller reclaims the goods, the purchaser must pay a restocking charge, which amounts to 35% of the purchase price, when the purchaser is unwilling to accept the goods.
You can send the product to them within 30 days if it is unused, with shipping and handling costs.
The customer support team branches into two departments: one for sales and the other for service. Please select the one you would like to work with.
You can find product manuals for both their current and discontinued items on the FAQs website, ensuring a comprehensive resource for your needs. Don't forget to fill out this form for warranty service.
During the warranty process, Avanti may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
3265 Meridian Parkway, Suite 114,
Weston, FL-33331,
USA.
If you have trouble contacting Avanti, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Avanti Products offers a warranty stating that the product is free from defects in materials and workmanship for a duration of twelve (12) months, commencing from the original purchase date. This timeframe commences on the purchase date and will not be paused, extended, or suspended unless explicitly detailed in the warranty documentation. Within one year from the original purchase date, Avanti Products will, at its discretion, either repair or replace any component of the product that is found to be defective in terms of material or workmanship under regular use. Avanti Products will provide you with a reasonably similar product that is either new or factory refurbished during this period. All necessary parts and labor required to rectify such defects will be provided at no cost, on the condition that the product has been installed and operated in compliance with the instructions specified in this manual. In cases of rental or commercial use, the warranty period is limited to 90 days. All Avanti appliances with a capacity of 4.2 cubic feet or less must be transported or sent to the appliance service center for repair.
1-year manufacturer-limited warranty on most of the products
The warranty coverage provided by Avanti Products does not encompass defects or damages that are not directly attributed to the fault of Avanti Products. This exclusion encompasses but is not limited to, the failure to comply with relevant state, local, city, or county electrical, plumbing, and building codes, regulations, or laws. It also extends to instances where the product has not been installed in strict adherence to local fire and building codes and regulations. Furthermore, the warranty excludes damages caused by external, elemental, and environmental forces and factors, including rain, wind, sand, floods, fires, mudslides, freezing temperatures, excessive moisture, prolonged exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of nature. The warranty does not cover content losses, such as food spoilage. It's important to note that incidental or consequential damages are not covered, and certain parts and labor costs are also not considered under warranty, such as evaporator doors, inner door panels, chest freezer lid liners, light bulbs, plastic housing, punctured evaporators that affect the sealed system, and shipping and handling costs associated with unit replacement. Additionally, repairs performed by unauthorized servicers, service calls related to external issues like misuse, inadequate electrical power, accidents, fires, floods, and other acts of nature, as well as the failure of the product when used for unintended purposes, are not included within the warranty. This warranty does not extend beyond the Continental USA and excludes surcharges, including but not limited to after-hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage expenses for service calls to remote areas.
Avanti Appliances is a renowned expert in compact appliances, enabling you to enjoy the best of life even when space is limited. With a legacy dating back to 1972, they have established themselves as a trusted leader in the appliance industry. As specialists in compact appliances, their unwavering commitment is to assist you in maximizing the potential of your smaller living spaces. Avanti designs and manufactures high-quality compact appliances, ensuring exceptional value, all backed by a nationwide distribution network and an in-house customer service system. They handle every aspect of their operations in-house, from engineering to testing and quality control, guaranteeing that you receive nothing but top-notch appliances at an excellent price point.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Avanti logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Avanti.