After you make the purchase, providing your name and email is sufficient to activate your warranty. You should get in touch with the customer service team through email or phone for a replacement.
They are dedicated to delivering unmatched customer service and firmly standing behind their products.
In case you return the product within thirty days, you will receive a refund within three business days, but a few criteria should be followed to get it done. Your credit card or original method of payment is used to process the refund.
Dalix requests that you use the original packaging with the original tags to return products that are in new condition. They will provide you with a return label.
Following the receipt and thorough inspection of the returned products, an email will be sent to you, confirming that the parcel has been received by them. You will come to know whether the refund is rejected or approved via email.
Moreover, for further guidance, contact the customer service team members who have experience in resolving various issues faced by consumers.
During the warranty process, Dalix may provide you with one of the following solutions: either a warranty replacement or warranty service during the limited lifetime warranty period.
Limited lifetime warranty
205 Russell Street,
City of Industry, CA-91744,
USA.
Let Warranty Valet assist you in claiming Dalix warranty hassle-free.
Dalix proudly offers an expansive limited lifetime warranty, providing comprehensive coverage for all products manufactured by the brand. During the specified warranty period, Dalix is committed to facilitating a hassle-free replacement process for any eligible product, ensuring utmost customer satisfaction and peace of mind.
The warranty provided expressly will not extend its coverage for normal wear and tear. Furthermore, it does not extend coverage to products damaged as a result of misuse, abuse, or unforeseen acts of nature.
Our claim assistance covers all Dalix products, including:
| Product name |
|---|
| T-Shirts |
| Duffel Bags |
| Garment Bags |
| Face Masks |
| Fanny Packs |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Dalix logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Dalix.