Customer support has to be contacted for any queries or trouble that you face with the products. They provide you with a wide range of choices, such as finding a dealer or servicer, and also a step-by-step procedure to register your product.
Explore the ability to search and download a variety of resources, including product specifications, CAD files, installation guides, and more.
As a requirement, the owner must furnish proof of purchase or a closing statement for new construction upon request. Furthermore, it's important to ensure that all Dacor products are readily accessible for service purposes.
You should use the owner's manual as a point of reference and verify its contents for accuracy in the warranty section.
This document serves as a broad reference resource and does not serve as an authentication of warranty terms.
Dacor's official website presents a range of elements, featuring the latest product offerings, continuous promotions, and the choice to sign up for their newsletter.
The customer support team is available on weekdays at specific, predetermined hours.
During the warranty process, Dacor may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period, which can be 2, 6, or 12 years.
2-year warranty on Cooking, Cooling, Cleaning, and Ventilation excluding accessories
6-year Sealed System Warranty on Parts and Labor
12-year Sealed System Warranty on Parts
14425 Clark Avenue,
Hacienda Heights, California-91745,
USA.
If you are having trouble contacting Dacor, submit a claim here.
The warranty provided by Dacor covers Dacor appliances, which applies to the initial purchaser, starting from the date of the original retail purchase or the closing date for new construction, whichever duration is longer. This warranty is applicable to products purchased brand new from a Dacor Authorized Dealer or another seller authorized by Dacor. If your Dacor product experiences a malfunction within one year from the original purchase date due to a defect in material or workmanship, Dacor will address the issue without any cost to you. Any cosmetic damage (e.g., scratches on stainless steel, paint or porcelain blemishes, etc.) to the product or included accessories must be reported to Dacor within 60 days of the original purchase date to be eligible for warranty coverage.
The warranty does not cover certain aspects, including slight color variations resulting from factors such as painted parts, kitchen lighting, and product placement. This warranty also excludes service calls for customer education on product use and care, service fees for travel to islands and remote areas, consequential or incidental damage like food or medicine loss, or commercial, business, rental, or non-residential use of the product. Additionally, the warranty does not extend to failures due to improper product installation, replacement of house fuses, or damage from accidents, fires, floods, power interruptions, power surges, or other uncontrollable events. It also does not hold the manufacturer liable for damage to surrounding property, including cabinetry, floors, ceilings, and other structures around the product. Furthermore, breakage, discoloration, or damage to components like glass, metal surfaces, plastic parts, trim, paint, or other cosmetic finishes caused by improper usage, neglect, or abuse are not covered. The warranty becomes void if a non-ETL or non-CUL-approved product is transported from the U.S.A. Consumable parts such as filters and light bulbs are not included in the warranty and are the responsibility of the purchaser.
Our claim assistance covers all Dacor products, including:
| Product name |
|---|
| Ranges |
| Built-in Ovens |
| Cooktops and Rangetops |
| Microwaves |
| Warming Drawers |
| Refrigerators |
| Dishwashers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Dacor logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Dacor.