3 Simple Steps for Dacor Warranty Claim

Step 1:

  • To initiate a warranty claim or resolve any product-related concerns, contact Dacor’s customer support. They assist with finding dealers, servicers, or providing step-by-step instructions for warranty-related queries.

  • Explore the ability to search and download a variety of resources, including product specifications, CAD files, installation guides, and more.

  • As a requirement, the owner must furnish proof of purchase or a closing statement for new construction upon request. Furthermore, it's important to ensure that all Dacor products are readily accessible for service purposes.

Step 2:

  • Refer to the Warranty Terms and Conditions to review detailed coverage, exclusions, and claim procedures. This document helps you verify whether your product is eligible for warranty service or replacement.

  • For additional guidance, consult the owner's manual, which includes essential warranty information tailored to your product. However, the manual serves as a general reference and does not replace the official warranty terms.

Step 3:

  • Dacor's official website presents a range of elements, featuring the latest product offerings, continuous promotions, and the choice to sign up for their newsletter.

  • The customer support team is available on weekdays at specific, predetermined hours.

  • During the warranty process, Dacor may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period, which can be 2, 6, or 12 years.

Dacor Warranty Period:

  • 2-year warranty on Cooking, Cooling, Cleaning, and Ventilation excluding accessories

  • 6-year Sealed System Warranty on Parts and Labor

  • 12-year Sealed System Warranty on Parts

How to claim Dacor Warranty

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Dacor Contact Information:

Email Support

[email protected]

Phone Number

+1-833-353-5483

Mon-Fri: 8.00 am - 8.00 pm (EST)

Contact Address

14425 Clark Avenue,
Hacienda Heights, California-91745,
USA.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming Dacor warranty hassle-free.

What is covered under the Dacor Warranty?

Dacor warranty policy applies to:

  • The Dacor warranty covers appliances purchased brand new from an authorized Dacor dealer or seller.
  • It applies to the original purchaser starting from the purchase date or the closing date for new construction, whichever is longer.
  • Malfunctions within one year due to defects in material or workmanship are addressed at no cost.
  • Cosmetic damage (e.g., scratches, paint blemishes) must be reported within 60 days of purchase to qualify for coverage.

What is NOT covered under the Dacor Warranty?

Dacor warranty does not apply to:

  • The warranty does not cover slight color variations caused by painted parts, lighting, or product placement, nor cosmetic damage like scratches, discoloration, or breakage of components such as glass, metal, plastic, or paint due to improper use, neglect, or abuse.
  • It excludes coverage for non-residential use, such as commercial, business, or rental purposes, and failures caused by improper installation.
  • Service calls for customer education, travel fees to remote areas, and replacement of house fuses are not included in the warranty.
  • Consumable parts like filters and light bulbs are excluded and are the responsibility of the purchaser.
  • Damages caused by accidents, fires, floods, power interruptions, surges, and other uncontrollable events are not covered under the warranty.
  • The warranty becomes void if a non-ETL or non-CUL product is transported outside the U.S.A. It also does not cover damage to surrounding property, such as cabinetry, floors, or ceilings.

Products of Dacor:

Our claim assistance covers all Dacor products, including:

Product name
Ranges
Built-in Ovens
Cooktops and Rangetops
Microwaves
Warming Drawers
Refrigerators
Dishwashers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Dacor logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Dacor.