Please reach out to the customer support team by using the provided form or your phone for any issues. The contact page features two distinct forms: one for sales support and another for service inquiries.
If you are looking to have your product serviced, please fill out the name, email address, company name, machine type, and message fields in the form.
Numerous solutions to the questions can be found in the FAQs section. As you continue scrolling down, you will find topics that have been covered.
In the event that you are not able to locate the exact answer you need, call the number at the top of the page.
To qualify for the limited warranty, you must provide proof of purchase, as well as a validated serial number. Otherwise, you are not qualified to claim the warranty.
Visit the official website to have a look over the manual spec sheets, warranty details, the latest products released by them, and owner benefits.
During the warranty process, Crossover 2.0 may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period. The warranty period may be a 1, 3, 5, or 10-year limited warranty.
1-year limited parts warranty on coin meters and debit card readers sold by Laundrylux as original equipment for Crossover washers
3-year limited parts warranty on all washer parts
5-year bumper-to-bumper parts warranty
5-year limited parts warranty on the outer cylinder, bearings, seals, and steel cabinet panels against rust-through from the inside out
10-year limited parts warranty on the stainless steel cylinder against rust through
For further info, Kindly Get in touch with Crossover 2.0 via this email.
[email protected]461 Doughty Blvd,
Inwood, NY-11096,
USA.
If you are having trouble contacting Crossover 2.0, submit a claim here.
Laundrylux extends a limited warranty to the initial owner of the Crossover washer under specific conditions. This warranty is applicable when the washer is installed, maintained, and operated in accordance with the provided or available instructions. Laundrylux commits to replacing, free of charge, any of the specified parts that may fail due to material or manufacturing defects, within the warranty periods detailed below. These periods begin from the date of purchase or 90 days after the item's manufacture, whichever is later.
Laundrylux shall not be held responsible for any property damage incurred by a third-party beneficiary, in cases where the relevant state law considers such liability but allows for its exclusion. The warranty will not be valid if the product is installed improperly.
Our claim assistance covers all Crossover 2.0 products, including:
| Product name |
|---|
| Washers |
| Dryers |
| Stacked Washers Dryer |
| Stacked Dryers |
| Top Load Washers |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Crossover 2.0 logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Crossover 2.0.