3 Simple Steps for Crosley Radio Warranty Claim

Step 1:

• Confirm your product was purchased from Crosley directly or an authorized Crosley retailer. Products purchased from unauthorized dealers, sold AS IS, demo or open box items, secondhand purchases, or returned items are not covered under the warranty.

• Ensure your product is within the 1-year warranty period from the original date of retail purchase, and that the malfunction is due to a defect in materials or workmanship under normal use. Consumables such as fuses, batteries, needles, and belts are not covered.

• Verify that your product has not been customized, modified, or subjected to misuse, abuse, accident, acts of nature, or connection to an improper voltage supply. Any of these conditions will void your warranty.

Step 2:

• Visit the Crosley Radio website or click here to register your product and place your purchase details on record for faster warranty and support processing.

• Complete your product registration with your model name, serial number, and date of purchase to activate your warranty and stay informed of any product updates or support resources.

• Keep your original bill of sale from an authorized Crosley distributor or retailer in a safe place. This is the only accepted proof of warranty entitlement and must be provided when requesting parts or service under warranty.

Step 3:

• Contact the Crosley Consumer Support Team to request a Return Authorization (RA) number before shipping your product. Crosley assumes no responsibility for units sent without prior Return Authorization, and any such items may not be processed.

• Once your RA is issued, Crosley will provide a prepaid shipping label for return. Pack your product appropriately, as Crosley is not responsible for damage resulting from improper packaging or products lost in shipment.

• Upon receipt, Crosley will, at its discretion, troubleshoot and provide replacement parts, repair the product at no charge using new or refurbished parts, or direct you to return the item to the original retailer if the malfunction falls within the retailer's standard return period.

Crosley Radio Warranty Period:

• Electronic Products: 1 year from date of original retail purchase

• Warranty is non-transferable and valid for the original purchaser only

• Valid for products purchased and used within the United States and Canada