• 12 Aug, 2023

Brizo products are loved by many people. However, you will have to face warranty claims. Here is the brief of what you should know to claim Brizo warranty,

3 Simple Steps for Brizo Warranty Claim:

Step 1:

  • You can easily register your product on their website after purchasing it. This questionnaire helps them improve existing products, develop new products, and reach our customers more efficiently.

  • It is quite simple. You will have to provide personal details like name, date of birth, address, city, state and country along with your current email address.

  • The details of the product to be included are model number and 12 UPC along with date of purchase, manufacture and the name of the store where you have purchased it.

Step 2:

  • You must be the original purchaser and owner of the place where the products are installed to initiate the claim.

  • They have separate warranty plans for their products according to their usage. The warranty period will be comparatively longer for households(Multi-family residential applications) than for commercial purposes.

  • The purchaser who owns but does not live in the residential dwelling in which the faucet is initially installed, such as in a rented or leased single unit or multi-unit detached home (duplex or townhome), or a condominium, apartment building or community living center are not considered as multi-family residential applications.

Step 3:

  • Nexlty, Contact their customer support for commencing the claim. You either connect them through calls, mails or else you can make use of their contact forms where you can provide them with clear information about the claim.

  • You will have to provide your basic details and product information along with clear images and explanation of your problem. The team will evaluate your issue and get back to you very soon.

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number


24/7 Except National Holidays

Contact Address

55 E. 111th Street
PO BOX 40980
Indianapolis, IN 46280

What is covered under the Brizo Warranty?

All parts in the product that are supplied by Brizo Kitchen and Bath Company and finishes of Brizo® faucets purchased from authorized Brizo sellers are eligible for the claim within the warranty period. The company will repair/replace the product free of cost. Any part or finish that proves defective in material and/or workmanship under normal installation, use, and service is eligible for the claim. Brizo will elect to refund the purchase price in exchange for the return of the product if repair or replacement is not possible.

  • Air switch power module — 1 year(Commercial) & 2 Years(Normal).

  • Electronic parts —  1 year(Commercial) & 5 Years(Normal) [No warranties on batteries].

  • Commercial Applications — 5 Years warranty.

  • Multi-family residential applications — 10 Years warranty.

What is NOT covered under the Brizo Warranty?

As they have no control over the quality of products that are sold through unauthorized sellers, unless otherwise prohibited by law, Those products will be strictly rejected in the claim. The warranty will also not cover any kind of labor charges incurred by the purchaser to repair, replace, install or remove this product. They are also not liable for outdoor use, reasonable wear and tear, freezing water, misuse (including use of the product for an unintended application), negligence, or improper or incorrectly performed assembly, installation, maintenance or repair, including failure to follow the applicable care and cleaning instructions of the product. Customized products on your own will also not be covered in the claim.

About Brizo

The Brizo is a brand that is known for its line of luxury fittings that don’t just complete rooms. Their products will elevate the aesthetics of your living. They are known for inspiring spaces that represent your personality, your style and your perspective. Believing fashion is more than what you wear and it’s the way you move through the world and designing the products on this philosophy makes them stand out!

Products of Brizo

Kitchen Bath Shower

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

  • One-Click
    Claim Process

    Sign-Up today to get hassle-free claim assistance with our Home Plan, with support for up to 20 products.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Brizo logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Brizo.