Step 1:

  • Creating a user account on the EGO Power+ website is very important when you are a customer of theirs and have a product purchased from them. You can easily create one by providing your first name, last name, email address, and a strong password.

  • You must register all your products immediately after purchasing. It has a large role to play in warranty claims. You can only register products through your user account by providing your necessary personal and product details.

Step 2:

  • Since they deal with various products. Each has predefined warranty plans which may not be applicable for the other product. Hence it is as good as gold to go through the warranty policy of the product to know the accurate details.

  • Any defective product can be claimed within the applicable warranty period with the original dated sales receipt in hand.

  • You must contact their support through a call for the purpose. They will ask you to take your product to an authorized service center.

Step 3:

  • You will get a great support experience from their team of professionals who have great expertise in assisting you with all your queries, issues, and concerns. Just a call to their support can help you fix all your problems with their product and its services.

  • In addition, They have dedicated pages for How-To videos, FAQs, an EGO Community for your discussion, a store locator, and much more. All these are done to help you by all means to know more about their product.

Ego Power Plus Warranty Period:

  • 1-year limited warranty on Mini Bike (MB1000) for consumer use

  • 3-year limited warranty on EGO POWER+ Batteries and Chargers for consumer use

  • 5-year limited warranty on EGO POWER+ Outdoor Power Equipment, Portable Power Products & Charger Model: CHV1600 for consumer use

Ego Power Plus Contact Information:

Phone Number

+1-855-346-5656

Mon-Fri: 8:30am - 8pm, Sat & Sun: 10am - 6pm(EST)

Contact Address

1203 East Warrenville Road,
Naperville, IL-60563,
USA.

Chat or Submit a Claim

If you are having trouble contacting Ego Power Plus, submit a claim here.

What is covered under the Ego Power Plus Warranty?

Each product of EGO Power+ is warranted against all types of defects in material and workmanship to the original purchaser. The subject warranty period is calculated from the original retail purchase date of the product. Any defective product under normal use and maintenance will be repaired or replaced at their sole discretion for free according to the issue of the product. Only the products purchased from authorized EGO retailers are covered by the claim. You as a consumer have legal rights on the claim along with other specific rights that may differ from one state/province to the other.

What is NOT covered under the Ego Power Plus Warranty?

The warranty plan will not cover damages due to modification, alteration or unauthorized repair; defects arising under normal usage, malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and immersion in water or other liquid), accidents, neglect or lack of proper installation, and improper maintenance or storage; problems due to liquid contact, fire, earthquake or other external causes and operating the product outside EGO’s instructions, specifications or guidelines. In addition, EGO Power+ is not liable to the user or to anyone else for consequential, incidental, special, exemplary, indirect, or punitive damages arising from the use of the products, including but not limited to personal injury, death, property damage, lost profits, or other economic injury; defects caused by normal wear and tear or otherwise due to the normal aging of the product and cosmetic damage, including but not limited to dents or scratches.

Products of Ego Power Plus:

Our claim assistance covers all Ego Power Plus products, including:

Product name
Batteries
Chargers
Snow Blowers
Hedge Trimmers
Chain Saws
String Trimmers
Riding Mowers
Pole Saws
Mowers
Blowers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ego Power Plus logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ego Power Plus.