3 Simple Steps for Ego Power Plus Warranty Claim:

Step 1:

  • Creating a user account on the EGO Power+ website is very important when you are a customer of theirs and have a product purchased from them. You can easily create one by providing your first name, last name, email address, and a strong password.

  • You must register all your products immediately after purchasing. It has a large role to play in warranty claims. You can only register products through your user account by providing your necessary personal and product details.

Step 2:

  • Since they deal with various products. Each has predefined warranty plans which may not be applicable for the other product. Hence it is as good as gold to go through the warranty policy of the product to know the accurate details.

  • Any defective product can be claimed within the applicable warranty period with the original dated sales receipt in hand.

  • You must contact their support through a call for the purpose. They will ask you to take your product to an authorized service center.

Step 3:

  • You will get a great support experience from their team of professionals who have great expertise in assisting you with all your queries, issues, and concerns. Just a call to their support can help you fix all your problems with their product and its services.

  • In addition, They have dedicated pages for How-To videos, FAQs, an EGO Community for your discussion, a store locator, and much more. All these are done to help you by all means to know more about their product.

  • During the warranty process, Ego Power Plus may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.

Phone Number


Mon-Fri: 8:30am - 8pm, Sat & Sun: 10am - 6pm(EST)

Contact Address

1203 East Warrenville Road,
Naperville, IL-60563,

Chat or Submit a Claim

If you have trouble contacting Ego Power Plus, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!

Useful Links:

What is covered under the Ego Power Plus Warranty?

Each product of EGO Power+ is warranted against all types of defects in material and workmanship to the original purchaser. The subject warranty period is calculated from the original retail purchase date of the product. Any defective product under normal use and maintenance will be repaired or replaced at their sole discretion for free according to the issue of the product. Only the products purchased from authorized EGO retailers are covered by the claim. You as a consumer have legal rights on the claim along with other specific rights that may differ from one state/province to the other.

  • 1-year limited warranty on Mini Bike (MB1000) for consumer use

  • 3-year limited warranty on EGO POWER+ Batteries and Chargers for consumer use

  • 5-year limited warranty on EGO POWER+ Outdoor Power Equipment, Portable Power Products & Charger Model: CHV1600 for consumer use

What is NOT covered under the Ego Power Plus Warranty?

The warranty plan will not cover damages due to modification, alteration or unauthorized repair; defects arising under normal usage, malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and immersion in water or other liquid), accidents, neglect or lack of proper installation, and improper maintenance or storage; problems due to liquid contact, fire, earthquake or other external causes and operating the product outside EGO’s instructions, specifications or guidelines. In addition, EGO Power+ is not liable to the user or to anyone else for consequential, incidental, special, exemplary, indirect, or punitive damages arising from the use of the products, including but not limited to personal injury, death, property damage, lost profits, or other economic injury; defects caused by normal wear and tear or otherwise due to the normal aging of the product and cosmetic damage, including but not limited to dents or scratches.

About Ego Power Plus

EGO Power+ is passionate about each of the products manufactured by them and wants to ultimately satisfy their customers by all means. This is why they have spent the last 10 years researching, developing and perfecting our industry-leading POWER+ platform. They are proud of their first line of cordless outdoor equipment with the power and performance of gas — without the noise, fuss, and fumes which is the absolute result of their hard work. They are a business built on innovation, This is what helped them push the boundaries of cordless technology. As a result, They are one of the top tool manufacturers in the world whom you can depend on!

Products of Ego Power Plus

Batteries Chargers Snow Blowers Hedge Trimmers Chain Saws String Trimmers Riding Mowers Pole Saws Mowers Blowers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ego Power Plus logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ego Power Plus.