Step 1:

  • Register your products first to commence the Midea warranty claim. Product Registration will help you receive instant, more convenient product support and the latest updates about your products.

  • Before proceeding with the registration process, please ensure that you complete all the mandatory fields, including your name, email, address, phone number, serial and model numbers, purchase date, and location.

  • If, for any reason, you do not complete and submit the form correctly, it will not affect your warranty rights.

Step 2:

  • On the FAQs page, you can see inquiries asked about Midea products. Your product category, which is in the dropdown menu, and model number ought to be chosen to initiate this process.

  • When you are unable to find an answer to your question, get in touch with the customer support center. They are excited to assist you with any questions regarding their products,

Step 3:

  • Whether you want your parts to be replaced, need more details about your products, have questions about installation, or require assistance with registration, the Customer Support Center is filled with answers and solutions.

  • Midea's dedicated Customer Service Representatives are standing by to provide assistance regarding the Midea warranty claim. Feel free to tap the chat button located on the right-hand side or dial the number provided for support.

Midea Warranty Period:

  • Midea provides a 1-year warranty on parts and labor and a 10-year warranty on the compressor

Midea Contact Information:

Email Support

[email protected]

Phone Number

+1-866-646-4332

Mon-Fri: 8am - 7pm (EST), Sat: 9am - 4pm (EST)

Contact Address

300 Kimball Drive, Suite 201,
Parsippany, NJ-07054,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Midea, submit a claim here.

What is covered under the Midea Warranty?

Midea warranty policy applies to:

  • Material and workmanship defects
  • The original purchaser or gift recipient
  • The refrigerator not working or cooling
  • Freezer malfunction or being warm
  • The door not closing properly
  • Compressor issues

What is NOT covered under the Midea Warranty?

Midea warranty does not apply to:

  • Improper installation
  • Unreasonable product use
  • Service calls for consumables
  • Rust on the interior or exterior of the unit
  • Unauthorized service or non-Midea replacement parts
  • Commercial, business, or rental use
  • Food loss due to refrigerator/freezer failure

Products of Midea:

Our claim assistance covers all Midea products, including:

Product name
Home Appliances
Midea 29.3 Cu. Ft. Standard Depth Dual Ice 3-Door French Door Refrigerator
Smart 21.6-cu ft 4-Door Counter-Depth French Door Refrigerator
Midea 18 Cu. Ft. Top Mount Freezer Refrigerator
Midea 14 Cu. Ft. Top Mount Refrigerator
Midea 14.2-cu ft Counter-depth Top-Freezer
Air Conditioners
Midea 50 Pint Cube Dehumidifier
EasyDry 22 Pint Dehumidifier
Midea 22-Pint Energy Star Smart Dehumidifier
Midea 35-Pint Energy Star Smart Dehumidifier

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Midea logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Midea.