Register your products first to claim the warranty. Product Registration will help you receive instant, more convenient product support and receive the latest updates about your products.
Before proceeding with the registration process, please ensure that you complete all the mandatory fields, including your name, email, address, phone number, serial and model numbers, purchase date, and location.
If, for any reason, you do not complete and submit the form correctly, it will not affect your warranty rights.
On the FAQs page, you can see inquiries asked about Midea products. Your product category, which is in the dropdown menu, and model number ought to be chosen to initiate this process.
When you are unable to find an answer to your question, get in touch with the customer support center. They are excited to assist you with any questions regarding their products,
Whether you want your parts to be replaced, need more details about your products, have questions about installation, or require assistance with registration, the Customer Support Center is filled with answers and solutions.
Midea's dedicated Customer Service Representatives are standing by to provide assistance. Feel free to tap the chat button located on the right-hand side or dial the number provided for support.
During the warranty process, Midea may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Midea, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The Midea warranty provides protection for the product and serves as the sole warranty or condition applicable. The products are covered by a warranty starting from the date of the original purchase. During this specified time period, the exclusive solution available to you is to have this product or any defective component repaired or replaced, as determined by them. However, you are responsible for all costs associated with shipping the product to them and for the return of the product or component under this warranty. If the product or component is no longer available, it will be substituted with a similar one of equal or greater value. This warranty is applicable exclusively to the original consumer purchaser or the recipient of the gift. Please retain the original sales receipt. All liability is limited to the purchase price of the product.
1-year warranty on parts and labor
10-year warranty on compressor only
This warranty excludes coverage for various situations and conditions. It does not cover failures resulting from damage to the product while it is in your possession, except for damage caused by defects or malfunctions. It also does not cover improper installation, unreasonable product use, failure to provide necessary maintenance, or failure to follow the provided Installation and Instruction Manual. Products sold "as-is" or refurbished are not covered by this warranty. Additionally, any food loss due to refrigerator or freezer failure, service calls related to consumables like water filters, light bulbs, air filters, handles, knobs, or cosmetic parts, as well as products transferred from their original owner, are not covered. Interior or exterior rust on the unit is also excluded from warranty coverage, as are damages caused by services performed by individuals other than authorized Midea servicers, use of non-Midea replacement parts, obtaining services from sources other than Midea customer service, or damages resulting from external factors such as abuse, misuse, inadequate power supply, or natural disasters. Service calls arising from improper product installation are not covered. Additional charges, including but not limited to after-hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage expenses for service calls to remote areas, including the state of Alaska, are not covered. If the unit is used for commercial, business, rental, or any purpose other than consumer use, they do not provide warranties, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular use or purpose. This warranty also does not cover products that have been taken outside the USA or Canada and products without original serial numbers or with altered or indeterminable serial numbers. Please note that some states may not allow the exclusion or limitation of incidental or consequential damages, so these limitations or exclusions may not apply to you.
Midea America's main office is located in Parsippany, New Jersey. Additionally, the company operates a Research and Development Center in Kentucky and an Emerging Technology Center in California. Midea recognizes the significance of the home as a unique and cherished space where people share invaluable moments. The adherence of the Midea brand to its customers in the United States is to offer pleasantly accommodating solutions that enhance and celebrate those small yet meaningful moments at home. Consequently, the company pioneers innovative home appliances designed not only for their practical functionality but also to have a meaningful and positive impact on the lives of those who use them.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Midea logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Midea.