3 Simple Steps for Canon Warranty Claim

Step 1:

• You will be able to utilize the three different accessible methods for accessing warranty service provided by Canon, which include contacting the place of purchase, the Canon information center, or the online customer support team.

• Defective products will be accepted for service under the warranty period only when you provide the bill of sale or other proof of purchase. Repairs for non-warranty Canon products will be conducted after providing a cost estimation, which you can either accept or reject.

Step 2:

• You have a total of 28 days to return the products, which can be divided into two equal halves: the first half to receive the RMA number and the second half to ship the products back to the Canon online store, which also issues an RMA number.
  

• Consumers should take care when packing the products. They must be placed in the original package along with all the original items that were delivered with the products, as well as a copy of the invoice/packing slip.

• Please ensure the RMA number is clearly marked on the outside of the return package. When preparing your shipment, be sure to follow the guidelines outlined in the Canon Return Policy to avoid delays in processing your return. For added security, we recommend using FedEx, UPS, or another delivery service that provides tracking information and insurance to help ensure the safe and documented return of your product.
  

Step 3:

• Canon will not refund the shipping and handling charges for the return of non-defective products. CD-ROMs and instruction manuals that are not defective cannot be returned or exchanged.
  

• Creation of an account is ahead of the registration. To create an account, you need to provide a name, email, and password. Having an account enables you to easily register products, access support, and shop.
  

Canon Warranty Period:

• 1-year limited warranty on EOS digital camera, Canon EF lenses, Cinema EOS cameras, and Broadcast lenses