The customer support team is knowledgeable in all products, so your issues will be promptly sorted out. They request you to attach images of the product to identify your problems easily.
The contact page includes a form where you must provide your name, email, residential address, reason for contacting them, and other additional information. You have to upload the files within a size of 3 Mb in the indicated file formats.
Service covered by the warranty does not impact the original expiration date; the guarantee does not reset upon the delivery of the repaired or replaced item.
The guarantee includes the expenses associated with the obligatory transportation of the faulty part to the National Guarantor within the country of purchase.
Campingaz and the retailer will look for the proof of purchase when you approach them for the commencement of the warranty claim. You are recommended to visit the place where you made the purchase to initiate the warranty claim.
Reading the FAQs section thoroughly will be useful as it dispels the doubts that you have had for a long time.
During the warranty process, Campingaz Stove may provide you with one of the following solutions: a warranty replacement or warranty service. Each product has its own warranty period.
6655 Peachtree Dunwoody Road,
Atlanta, GA-30328,
USA.
If you have trouble contacting Campingaz Stove, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
The guarantee commences from the product's delivery date and varies based on the specific product. It covers particular components and defects in those parts. In instances of a guarantee claim, the faulty part will either undergo repair or replacement. Importantly, this guarantee is applicable exclusively to consumer customers.
5-year warranty on Cast iron grid and griddle for Plancha Twin
10-year warranty on stainless steel burners and barbecue lid for Master Series BBQ
The guarantee becomes invalid and is not applicable if the defect results from the product's misuse, failure to operate or maintain it in line with the provided instructions, unauthorized repair, service, alteration, or modification by third parties, or the use of non-original parts. Additionally, it does not cover defects arising from the commercial use of the product.
Since 1949, Campingaz UK has been committed to gas innovation. What started as a response to the need for portable cooking equipment for camping stoves has transformed into a comprehensive range of gas BBQs and beyond. Presently, Campingaz BBQ Solutions delivers top-notch products designed for effortless use and maintenance to customers throughout Europe. Whether you seek a camping stove, a backyard BBQ, a portable stove, or camp kitchen accessories, Campingaz presents a variety of cooking solutions to meet your needs.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Campingaz Stove logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Campingaz Stove.