Registration must be completed promptly without delay. For the registration process, you should provide your email, name, physical address, product, and purchase information, and the name of the dealer in the form.
When the product shows any signs of defects in material or workmanship, it has to be returned to Ross Reels, attaching a product service form safely. Four steps must be completed: filling out the form, printing, paying the service cost, and shipping.
Out-of-production items may be substituted with more recent models as needed. Items not acquired through an Authorized Dealer are not included in the warranty.
All shipments to Ross must have freight paid. Ross retains the right to decide whether to repair or replace any product covered by the warranty.
The customer support team can be reached by phone, email, or the provided form. Only a few details have to be filled in the form. You will be contacted by them as soon as you complete the form.
The warranty grants you particular legal rights, and these rights may differ from one state to another.
During the warranty process, Ross Reels may provide you with one of the following solutions: either a warranty replacement or warranty service during the warranty period.
For further info, Kindly Get in touch with them via this email.
If you have trouble contacting Ross Reels, submit a claim with Warranty Valet® or chat with our agent for hassle-free claim assistance!
Fly reels bearing the Ross Reels brand that are acquired from an Authorized Dealer come with a limited lifetime warranty that remains valid as long as the product is available in the market. This warranty is exclusive to the original owner and cannot be transferred. The limited lifetime warranty is restricted to either repairing or replacing the product.
Limited lifetime warranty
The limited lifetime warranty excludes coverage for direct, indirect, consequential, incidental, or any other form of damage arising from the use of the product. It also does not extend to normal wear and tear, fire, theft, loss, discontinued products, or damage caused by negligence. Intentional damage or improper and illegal misuse of the product will void the limited lifetime warranty.
Ross Reels is dedicated to igniting a spirit of adventure. Every product they offer is crafted entirely in the USA, designed to endure a lifetime. In the last 49 years, Ross Reels has earned more industry "Awards in Excellence" for innovation, dependability, and performance than any other fly tackle manufacturer worldwide. As a Colorado-based company, Ross Reels has taken pride in calling Montrose home for well over three decades.
Warranty Claim Specialist
Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Ross Reels logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Ross Reels.