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Verify that the product was purchased from an authorized Callaway Golf retailer or distributor.
Ensure the issue is related to a defect in materials or workmanship and occurred during normal use.
Check that the claim falls within the 2-year warranty period from the date of purchase.
Gather your proof of purchase showing the purchase date and retailer information.
Return the product to an authorized Callaway Golf retailer or, where applicable, directly to Callaway Golf for evaluation.
For individual components, submit the claim through an authorized retailer of that component.
Callaway Golf will inspect the product to determine if the issue qualifies under warranty coverage.
If the defect is confirmed, the product may be repaired or replaced at no charge.
At Callaway Golf’s discretion, a replacement may be provided with a new or refurbished product.
Callaway Golf provides a 30-day performance guarantee
Callaway Golf offers a 2-year warranty on all their products
Typical Processing Time: Most warranty claims are reviewed within a few business days, with replacements or repairs typically completed in 1–4 weeks, depending on product availability and shipping.
Reason for Common Delays: Common delays include missing proof of purchase, purchases from unauthorized sellers, product inspection requirements, and replacement inventory availability.
Helpful Tip to make the claim easier: Keep your original receipt and purchase from an authorized Callaway retailer, as proof of purchase is often required to verify warranty eligibility.
Original proof of purchase (receipt or invoice)

2180 Rutherford Road,
Carlsbad, CA 92008, USA.
Callaway Golf warranty covers:
Callaway Golf warranty will be void:
Yes. Manufacturing defects in Callaway golf clubs, Callaway golf sets, Callaway club sets, Callaway complete sets, and other Callaway equipment may be covered under the applicable warranty period. Normal wear and damage from misuse are generally excluded.
Yes. Products such as Callaway drivers, Callaway Mavrik Driver, Callaway Epic Max Driver, Callaway Epic Speed Driver, Callaway Big Bertha Driver, Callaway Big Bertha B21 Driver, and Callaway Epic Max LS may qualify for warranty service if a manufacturing defect is identified.
Yes. Eligible products include Callaway irons, Callaway Apex Irons, Callaway Mavrik Irons, Callaway Big Bertha Irons, Callaway Apex Pro Irons, Callaway Apex 21 Irons, and other iron sets with verified manufacturing defects.
Yes. Manufacturing defects in Callaway wedges, Callaway sand wedges, Callaway pitching wedges, Callaway 60-degree wedges, Callaway driving irons, and Callaway Mack Daddy wedges may be covered under warranty.
Yes. Products such as Callaway 3 Wood, Callaway 5 Wood, Callaway Epic 3 Wood, Callaway Epic Max 3 Wood, Callaway Mavrik 3 Wood, Callaway hybrids, and Callaway Apex Hybrid may qualify for warranty support if defects are present.
Yes. Manufacturing defects in Callaway Golf Balls, Callaway Supersoft Golf Balls, Callaway Chrome Soft Golf Balls, Chrome Soft X, Truvis Golf Balls, Callaway Triple Track Golf Balls, and Callaway Personalized Golf Balls may be eligible for warranty review.
Yes. Eligible products include Callaway golf bags, Callaway bags, Callaway golf gloves, Callaway hats, and other accessories if they develop defects in materials or workmanship.
Yes. Products such as the Callaway Reva Set, Callaway Reva, Callaway Junior Clubs, and other specialty golf equipment may qualify for warranty service when defects are manufacturing-related.
The warranty generally does not cover normal wear and tear, cosmetic damage, misuse, club alterations, shaft damage caused by impact outside normal play, accidental damage, or damage resulting from improper storage or care.
To file a warranty claim, you typically need proof of purchase, product details, and photos of the issue. This helps process claims for Callaway golf clubs, Callaway drivers, Callaway Apex irons, Callaway golf bags, Chrome Soft golf balls, and other eligible Callaway products efficiently.
Our complete claim assistance covers all Callaway Golf products, including:
| Product name |
|---|
| Balls |
| Chrome Tour |
| Chrome Tour X |
| Chrome Soft |
| Limited Edition |
| Chrome Soft X |
| Chrome Soft X LS |
| Golf Bags |
| Headwear |
| Headcovers |
| Gloves |
| Course Gear |
| Rangefinders |
| Launch Monitors |
| Eyewear |
| Golf Shoes |
Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.
Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Callaway Golf logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Callaway Golf.