Step 1:

  • Verify that the product was purchased from an authorized Callaway Golf retailer or distributor.

  • Ensure the issue is related to a defect in materials or workmanship and occurred during normal use.

  • Check that the claim falls within the 2-year warranty period from the date of purchase.

Step 2:

  • Gather your proof of purchase showing the purchase date and retailer information.

  • Return the product to an authorized Callaway Golf retailer or, where applicable, directly to Callaway Golf for evaluation.

  • For individual components, submit the claim through an authorized retailer of that component.

Step 3:

  • Callaway Golf will inspect the product to determine if the issue qualifies under warranty coverage.

  • If the defect is confirmed, the product may be repaired or replaced at no charge.

  • At Callaway Golf’s discretion, a replacement may be provided with a new or refurbished product.

Callaway Golf Warranty Period:

  • Callaway Golf provides a 30-day performance guarantee

  • Callaway Golf offers a 2-year warranty on all their products

Real Experiences with Callaway Golf Warranty Claims:

Typical Processing Time: Most warranty claims are reviewed within a few business days, with replacements or repairs typically completed in 1–4 weeks, depending on product availability and shipping.

Reason for Common Delays: Common delays include missing proof of purchase, purchases from unauthorized sellers, product inspection requirements, and replacement inventory availability.

Helpful Tip to make the claim easier: Keep your original receipt and purchase from an authorized Callaway retailer, as proof of purchase is often required to verify warranty eligibility.

Required Documents for Your Callaway Golf Warranty Claims:

  • Original proof of purchase (receipt or invoice)

Callaway Golf Contact Information:

Phone Number

+1-877-777-3295

Mon-Thu: 8am - 6pm, Fri: 8am - 5pm, Sat & Sun: 9am - 3pm (CT)

Contact Address

2180 Rutherford Road,
Carlsbad, CA 92008, USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Callaway Golf warranty hassle-free.

Useful Links:

What is covered under the Callaway Golf Warranty?

Callaway Golf warranty covers:

  • Material and workmanship defects
  • Repair or replacement
  • Golf clubs, components, and other items purchased through authorized retailers or distributors

What is NOT covered under the Callaway Golf Warranty?

Callaway Golf warranty will be void:

  • Third parties
  • Products purchased from unauthorized retailers
  • GPS devices or accessories
  • Local taxes, tariffs, or shipping fees (for international warranty claims)

Callaway Golf Warranty FAQs

Does the Callaway warranty cover Callaway golf clubs and golf sets?

Yes. Manufacturing defects in Callaway golf clubs, Callaway golf sets, Callaway club sets, Callaway complete sets, and other Callaway equipment may be covered under the applicable warranty period. Normal wear and damage from misuse are generally excluded.

Are Callaway drivers covered under warranty?

Yes. Products such as Callaway drivers, Callaway Mavrik Driver, Callaway Epic Max Driver, Callaway Epic Speed Driver, Callaway Big Bertha Driver, Callaway Big Bertha B21 Driver, and Callaway Epic Max LS may qualify for warranty service if a manufacturing defect is identified.

Does the warranty apply to Callaway irons and iron sets?

Yes. Eligible products include Callaway irons, Callaway Apex Irons, Callaway Mavrik Irons, Callaway Big Bertha Irons, Callaway Apex Pro Irons, Callaway Apex 21 Irons, and other iron sets with verified manufacturing defects.

Can I file a warranty claim for Callaway wedges and specialty clubs?

Yes. Manufacturing defects in Callaway wedges, Callaway sand wedges, Callaway pitching wedges, Callaway 60-degree wedges, Callaway driving irons, and Callaway Mack Daddy wedges may be covered under warranty.

Are Callaway fairway woods and hybrids covered?

Yes. Products such as Callaway 3 Wood, Callaway 5 Wood, Callaway Epic 3 Wood, Callaway Epic Max 3 Wood, Callaway Mavrik 3 Wood, Callaway hybrids, and Callaway Apex Hybrid may qualify for warranty support if defects are present.

Does the Callaway warranty cover golf balls?

Yes. Manufacturing defects in Callaway Golf Balls, Callaway Supersoft Golf Balls, Callaway Chrome Soft Golf Balls, Chrome Soft X, Truvis Golf Balls, Callaway Triple Track Golf Balls, and Callaway Personalized Golf Balls may be eligible for warranty review.

Are Callaway golf bags and accessories covered under warranty?

Yes. Eligible products include Callaway golf bags, Callaway bags, Callaway golf gloves, Callaway hats, and other accessories if they develop defects in materials or workmanship.

Does the warranty cover women’s and junior golf equipment?

Yes. Products such as the Callaway Reva Set, Callaway Reva, Callaway Junior Clubs, and other specialty golf equipment may qualify for warranty service when defects are manufacturing-related.

What types of damage are not covered under the Callaway warranty?

The warranty generally does not cover normal wear and tear, cosmetic damage, misuse, club alterations, shaft damage caused by impact outside normal play, accidental damage, or damage resulting from improper storage or care.

What do I need to submit a Callaway warranty claim?

To file a warranty claim, you typically need proof of purchase, product details, and photos of the issue. This helps process claims for Callaway golf clubs, Callaway drivers, Callaway Apex irons, Callaway golf bags, Chrome Soft golf balls, and other eligible Callaway products efficiently.

Products of Callaway Golf:

Our complete claim assistance covers all Callaway Golf products, including:

Product name
Balls
Chrome Tour
Chrome Tour X
Chrome Soft
Limited Edition
Chrome Soft X
Chrome Soft X LS
Golf Bags
Headwear
Headcovers
Gloves
Course Gear
Rangefinders
Launch Monitors
Eyewear
Golf Shoes

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Callaway Golf logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Callaway Golf.