Step 1:

  • Your product has to be registered without any details missing from the registration form.

  • These details include your name, email, telephone number, country, type of product, place, and date of purchase.

  • The official website provides you with a facility to find a local distributor for all warranty, replacement parts, and service inquiries.

Step 2:

  • Kindly contact the team for any questions, feedback, or wholesale inquiries. Complete the contact form or utilize the provided contact details. 

  • By completing the form, which is similar to the registration form, the manufacturer will provide you with product manuals for the product that you have bought.

Step 3:

  • A generous offer is in place for select products—their exclusive 30-day money-back guarantee ensures your satisfaction. You will be satisfied with their customer service.

  • Byron Bay Pilates Co. products are distributed in over 20 countries worldwide, and shipping options are accessible to numerous additional locations.

  • During the warranty process, Byron Bay Pilates may provide you with one of the following solutions: either a warranty replacement or warranty service. The warranty period varies depending on the product.

Byron Bay Pilates Warranty Period:

  • 3-year warranty on parts for home use and 12-month warranty on commercial use for Foldable Pro Pilates Reformer

Byron Bay Pilates Contact Information:

Email Support

[email protected]

Contact Address

5/10 Brigantine Street,
Byron Bay, NSW 2481, Australia.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Byron Bay Pilates warranty hassle-free.

What is covered under the Byron Bay Pilates Warranty?

Byron Bay Pilates warranty is applicable to:

  • Workmanship and material defects
  • Repair or replacement

What is NOT covered under the Byron Bay Pilates Warranty?

Byron Bay Pilates warranty will not be eligible for:

  • Products used in a manner inconsistent with the provided instructions
  • Improper handling

Products of Byron Bay Pilates:

Our claim assistance covers all Byron Bay Pilates products, including:

Product name
Pilates Reformer with Full Trapeze
Pilates Cadillac with Full Trapeze Table
Pilates Ladder Barrel
Pilates Wunda Chair with Handles
Pilates Spine Corrector Barrel Set

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Byron Bay Pilates logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Byron Bay Pilates.