3 Simple Steps for BioChef Appliances Warranty Claim:

Step 1:

  • Providing the order number and order email is sufficient for customers who received products through the checkout process to make a warranty claim.

  • Those who made purchases from an authorized reseller or BioChef over the phone have to fill out more details than the former in the form.

Step 2:

  • Damage resulting from abuse, mishandling, alteration, misuse, commercial service, tampering, accidents, or failure to follow the care, operating, and handling provisions specified in the instructions are not covered by the warranty.

  • Normal wear and tear resulting from the regular use of the product and its parts is also excluded from the warranty.

Step 3:

  • To fulfill any warranty service obligation, it is a condition that the product must be delivered via insured mail, in appropriate packaging, to the designated service center indicated on the back of the manual.

  • The solution for all product-related questions is available in one place, which is the customer support team of BioChef. Whether it is advice, feedback, or wholesale inquiries, they are keen to handle it.

  • Chat With
    Live Agent

     with our agent or Raise a Ticket with Warranty Valet® to get hassle-free claim assistance!

Email Support


For further info, Kindly Get in touch with them via this email.

Phone Number

1800 802 924

Mon-Fri: 9:30am - 3pm

Contact Address

PO Box 1675,
Byron Bay, NSW-2481,

What is covered under the BioChef Appliances Warranty?

The warranty is applicable to products that show a defect during normal domestic use within the specified warranty period. In such cases, they have the choice to either repair or replace the juicer or defective part without any charges.

  • 1-year warranty on BioChef Galaxy Blender - New

  • 2-year warranty on BioChef Tanami 6 Tray Dehydrator, Vegebox™ by BioChef - Table Box, Vacuum Sealer Compact

  • 3-year warranty on Arizona Sol 6 Tray Food Dehydrator, Kalahari 10 Tray Food Dehydrator

What is NOT covered under the BioChef Appliances Warranty?

The warranty excludes coverage for any damage, whether accidental or otherwise, to the product that is not directly caused by defects in factory workmanship or materials. Additionally, any damage caused by parts or services not authorized or performed by BioChef is not covered.

About BioChef Appliances

BioChef is a kitchen appliance brand committed to simplifying and facilitating healthy eating, encouraging the preparation of real and nourishing food and beverages. The mission of BioChef is to improve people's lives through considerate design, user-friendly features, and outstanding innovation and quality. Their products are available in over 30 countries worldwide, showcasing their capability to provide kitchen products that genuinely innovate and appeal to consumers. With offices in Australia, China, Germany, the UK, Spain, and the US, BioChef B2B provides a dedicated global service and exclusive pricing across various kitchen appliance categories.

Products of BioChef Appliances

Air Fry Ovens Vacuum Sealers Blenders Food Dehydrators Cold Press Juicers

Melissa Clifford

Warranty Claim Specialist

Are you tired of the constant stress and financial burden that comes with unexpected repairs? Look no further! Warranty Valet is always here to assist you in this difficulty and protect your valuable purchases. With our Hassle-Free claim process, you can get your product fixed with just a single click.

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.


Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of BioChef Appliances logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of BioChef Appliances.