Step 1:

  • Providing the order number and order email is sufficient for customers who received products through the checkout process to make a BioChef Appliances warranty claim.

  • Those who made purchases from an authorized reseller or BioChef over the phone have to fill out more details than the former in the form.

Step 2:

  • Damage resulting from abuse, mishandling, alteration, misuse, commercial service, tampering, accidents, or failure to follow the care, operating, and handling provisions specified in the instructions are not covered by the warranty.

  • Normal wear and tear resulting from the regular use of the product and its parts is also excluded from the warranty.

Step 3:

  • To fulfill any warranty service obligation, it is a condition that the product must be delivered via insured mail, in appropriate packaging, to the designated service center indicated on the back of the manual.

  • The solution for all product-related questions is available in one place, which is the customer support team of BioChef. Whether it is advice, feedback, or wholesale inquiries, they are keen to handle it.

BioChef Appliances Warranty Period:

  • 1-year warranty on BioChef Galaxy Blender - New

  • 2-year warranty on BioChef Tanami 6 Tray Dehydrator, Vegebox by BioChef - Table Box, Vacuum Sealer Compact

  • 3-year warranty on Arizona Sol 6 Tray Food Dehydrator, Kalahari 10 Tray Food Dehydrator

BioChef Appliances Contact Information:

Email Support

[email protected]

Phone Number

+61 1800 802 924

Mon-Fri: 9:30am - 3pm

Contact Address

PO Box 1675,
Byron Bay, NSW 2481, Australia.

  • Chat or Submit a Claim

    Let Warranty Valet assist you in claiming BioChef Appliances warranty hassle-free.

What is covered under the BioChef Appliances Warranty?

BioChef warranty applies to:

  • Normal domestic use
  • Repair or replacement charges

What is NOT covered under the BioChef Appliances Warranty?

BioChef Appliances warranty excludes:

  • Unauthorized parts and services
  • Non-Factory workmanship
  • Repairs by Unauthorized Parties
  • Third-Party Causes

Products of BioChef Appliances:

Our claim assistance covers all BioChef Appliances products, including:

Product name
Air Fry Ovens
Vacuum Sealers
Blenders
Food Dehydrators
Cold Press Juicers

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of BioChef Appliances logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of BioChef Appliances.