Step 1:

  • You can directly get in touch with their support team who take care of the warranty claim process in your place. 

  • The products will be replaced infound defective within the warranty period at free of cost including shipping.

  • If the claim is for any part of your product, you must provide the model number of the operator in which the part is used.

  • myQ Chamberlain carriers must always be chosen for the free shipping of returned products.

  • If after the product has been returned myQ Chamberlain determines the product is out of warranty, the credit card used to make the purchase will be charged for shipping costs.

Step 2:

  • myQ Chamberlain practices a warranty plan that is slightly different from other common warranty claims. They provide separate warranties for categories of components like motors, belts, parts and even accessories. 

  • Each Chamberlain product has a dedicated description and usage. Hence, each product has a defined warranty period in each category.

Step 3:

  • You have the facilities to have a user account. You can easily open the account and have your product registered on their website.

  • The model, and serial number of the product have to be provided along with purchase details like date and delivery.

  • Obviously, you will have to provide all your personal details like first and last name with your current address, city, state and zip along with your email address.

Chamberlain Warranty Period:

  • 30-days return policy with free shipping

  • Warranty is of various types: belt, motor, accessory, and parts. The duration of warranty for each type differs from one product to another

Chamberlain Contact Information:

Email Support

[email protected]

Phone Number

+1-800-528-5880

Mon-Fri: 8 AM - 9 PM (EDT) & Sat: 10 AM - 7 PM (EDT)

Contact Address

300 Windsor Drive,
Oak Brook, Illinois 60523, USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Chamberlain, submit a claim here.

What is covered under the Chamberlain Warranty?

Chamberlain warranty applies to:

  • Faulty Components
  • Material defects
  • Normal use

What is NOT covered under the Chamberlain Warranty?

Chamberlain warranty will not be applicable to:

  • Normal wear and tear
  • Improper maintenance
  • Installing parts not provided by Chamberlain
  • Unprescribed commercial use
  • Products not installed according to Chamberlain’s guidelines

Products of Chamberlain:

Our claim assistance covers all Chamberlain products, including:

Product name
Garage Door Openers
myQ Smart Home
Remotes and Accessories
Belt Drive
Chain Drive
Wall Controllers
Smart Garage Control
Smart keypad
Camera
Batteries

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Chamberlain logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Chamberlain.