Step 1:

  • By providing your first and last name, email, and password, you can register yourself without having any issues. A form that can be used either to make a return or warranty claim. You have no right to transfer the warranty.

  • After you fill up the form, Brew Watches provides you with important instructions to return the products for service. Proof of purchase or warranty card is supposed to be produced for the warranty confirmation. 

Step 2:

  • The warranty will be invalid when the repairs are done by persons who are not authorized by Brew Watches. A 14-day time period, from the date you receive the products, is offered for the products to be returned. 

  • The products that have no signs, wear, or damage have to be returned in the original packaging. Customers who send back the products in new condition are able to receive exchanges or refunds.

Step 3:

  • The responsibility for return shipping lies with the customer. Brew cannot be held liable for products lost or damaged during shipment.

  • You may have to keep waiting for 48 hours to get a response from the customer support team following the completion of the form. They work on weekdays only.

Brew Watch Warranty Period:

  • 1-year limited warranty

Brew Watch Contact Information:

Email Support

[email protected]

Contact Address

345 Avenue of the Americas,
New York City, New York-10105,
USA.

Chat or Submit a Claim

Let Warranty Valet assist you in claiming Brew Watch warranty hassle-free.

What is covered under the Brew Watch Warranty?

Brew watches are covered by a limited one-year warranty, safeguarding against any manufacturer defects. During the warranty period, defective products may be replaced or repaired.

What is NOT covered under the Brew Watch Warranty?

The warranty excludes damage to any part of the watch caused by abnormal use, neglect, negligence, accidents, improper use of the watch, and failure to follow the provided directions by Brew Watches.

Products of Brew Watch:

Our claim assistance covers all Brew Watch products, including:

Product name
Metric - Retro Dial
Metric - Steel Dial
Metric - Gold & Black
Metric - Max Gold
Metric - PVD Black

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Brew Watch logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Brew Watch.