Step 1:

  • To receive warranty service in the U.S., return the product to either a company-owned service center or an independent authorized warranty service center.

  • You can contact them by phone, fill out the form on their website, or visit the nearest service center to initiate a Bostitch warranty claim.

Step 2:

  • In Canada, you can reach them at 1-800-567-7705. Please note that proof of purchase indicating the date and location of your purchase may be necessary.

  • For any inquiries regarding the authorization status of a seller, please reach out to BOSTITCH at [email protected].

Step 3:

  • If your warning labels are unreadable or missing, please call the customer service team to request a free replacement.

  • This limited warranty does not extend to products sold in Latin America. Customers in this region should be aware that the terms and conditions of this warranty do not cover any items purchased there. 

Bostitch Warranty Period:

  • Bostitch provides various warranty options: a 1-year limited warranty, a 3-year limited warranty, and a 7-year limited warranty on its industrial products, air tools, power tools, and Bostitch nailers, compressors, and pneumatic staplers, respectively

Bostitch Contact Information:

Email Support

[email protected]

Phone Number

+1-800-556-6696

Mon-Fri: 8am - 5pm (EST)

Contact Address

701 East Joppa Road, Building 600 Garage,
Towson, MD - 21286,
USA.

  • Chat or Submit a Claim

    If you are having trouble contacting Bostitch, submit a claim here.

What is covered under the Bostitch Warranty?

BOSTITCH guarantees to the original end-user purchaser that products labeled with a limited warranty will be free from defects in materials and workmanship. BOSTITCH agrees to repair or replace, at its discretion, any defective BOSTITCH-branded products used in production applications within a specified period from the date of purchase or delivery. This limited warranty is non-transferable, and proof of purchase indicating when and where the product was purchased may be required. The warranty covers only damages resulting from defects in materials or workmanship.

What is NOT covered under the Bostitch Warranty?

BOSTITCH retains the right to deny warranty claims for products purchased from unauthorized sellers, including unapproved online sites. The warranty does not cover issues or malfunctions caused by normal wear and tear, neglect, abuse, accidents, or repairs attempted or performed by anyone other than company-owned or authorized independent service centers.

Products of Bostitch:

Our claim assistance covers all Bostitch products, including:

Product name
Construction Tools
Coil Roofing Nailer
18 Gauge Cap Stapler
Mini Impact Palm Nailer
Starpshot Metal Connector Nailer
Flooring Stapler Kit
Hardwood Flooring Cleat Nailer
Hand Tools
Heavy Duty Hammer Tacker
PowerCrown Hammer Tacker
PowerCrown Light Wire Hammer Tacker
Anti-Vibe Hammer Tacker

Contact Our Claim Experts

Feel free to get in touch with our Warranty Valet® claim experts. Our dedicated staff is more than happy to assist you.

Disclaimer: Warranty Valet exclusively functions as an agent for warranty claim processing and possesses no authority or ownership of Bostitch logos or trademarks. The rights to all brand logos and trademarks remain the sole prerogative of Bostitch.